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when-call-an-ambulance-hurak-uk-guide
October 21, 2025
First Aid

Recognising Emergency Symptoms That Need an Ambulance

Emergencies can happen anytime, and knowing when to call an ambulance could save a life. This guide helps you recognise the key symptoms that require urgent medical attention and describes the process of calling 999. Whether you�re unsure about a situation or want to be prepared, this advice will give you the confidence to act quickly and appropriately.What Is the Emergency Number in the UK and How to CallIn the UK, the emergency number to call for an ambulance is 999. When you call this number, your call is connected to a trained operator who will ask you important questions to understand the situation. It�s important to stay calm, speak clearly, and provide accurate information about the location and the patient�s condition to ensure help arrives quickly.When to Call an Ambulance: Key Symptoms and SituationsKnowing when to call an ambulance is essential for getting urgent medical help when it really matters. If you or someone else experiences any of the following symptoms or situations, call 999 immediately:Severe chest pain or suspected heart attackDifficulty breathing or shortness of breathUncontrolled or heavy bleedingSudden loss of consciousness or unresponsivenessSigns of a stroke (face drooping, arm weakness, speech difficulties)Severe allergic reactions (anaphylaxis)Major injuries from accidents or trauma .main{ border:3px solid #0f7c90; border-radius:20px; position: relative; font-family:roboto; font-weight: 400; color: #000; } .main-two{ position: absolute; top:-25px; left:45px; background-color:white; } .img-div{ border-radius : 100%; padding:2px 7px; background-color:#0f7c90; margin-right:5px; width: 50px; height: 50px; } .img{ width:30px; object-fit:contain; height:auto; border-radius : 100%; } @media only screen and (max-width: 600px) { .heading{ font-size:20px; } .img{ width:20px; object-fit:contain; height:auto; border-radius : 100%; } .img-div{ width: 40px; height: 40px; } .main-two{ left:25px; } } Put Your First Aid Knowledge into Practice by enrolling in a course today! Our First Aid courses equip you to handle critical situations, including spinal injury management, and enhance workplace safety. Build confidence and expertise with Emergency First Aid at Work (EFAW) and Level 3 First Aid at Work meeting UK legal requirements. How to Call an Ambulance: Step-by-Step GuidanceWhen calling an ambulance, following a clear step-by-step process helps ensure you provide the right information quickly and get the best possible help. Use this guide to stay calm and confident during your emergency call.StepsWhat to doTips1Dial 999Stay calm and wait for the operator to answer2Say you need an ambulanceBe clear and direct3Provide your exact locationInclude street names, landmarks, or nearby buildings4Describe the emergency and symptomsBe honest and specific about what�s happening5Answer any questions from the operatorListen carefully and respond clearly6Follow the instructions given by the operatorThey may guide you on first aid or safety7Stay on the line until you are told you can hang upDon�t end the call prematurelyFirst Aid Actions to Take While Waiting for an AmbulanceWhen you�ve called an ambulance, your actions before help arrives can make a big difference. Here are some key first aid steps to take while waiting:Keep the person calm and comfortable, either seated or lying down.If unconscious but breathing, place them in the recovery position to open the airway.If not breathing, start CPR immediately to maintain blood circulation until help arrives.Apply gentle pressure on any wounds with a clean cloth or bandage to stop bleeding.Avoid moving someone with serious injuries unless it�s absolutely necessary.Monitor their breathing and responsiveness closely until the ambulance arrives.Do not give food or drink unless advised by a medical professional or the 999 operator. Knowing When an Ambulance Is Not NeededNot every medical situation requires calling an ambulance. Understanding when to seek alternative care can help ensure emergency services are available for those who need them most. You don�t need to call an ambulance if the condition is stable, non-life-threatening, or can be treated by a pharmacist, GP, or urgent care centre.Examples of situations where calling an ambulance isn�t necessary include:Minor cuts and bruises that can be treated at homeMild fevers or common coldsMinor sprains or strains without severe pain or swellingTaking someone to the hospital who can travel safely by car or taxiOngoing health conditions that are not worsening rapidlyIf you�re ever unsure, it�s better to call 111 for advice or speak to a healthcare professional before deciding.How to Be Prepared for Medical EmergenciesBeing prepared for emergencies can make all the difference when seconds count. Here are some essential steps to help you stay ready and confident in any situation:� ConclusionKnowing when and how to call an ambulance is crucial in emergencies. Acting quickly and providing accurate information can save lives. Remember to stay calm, follow the steps outlined, and take basic first aid actions while waiting for help. Being prepared with the right knowledge and skills gives you the confidence to respond effectively in any emergency situation. To build your skills further, consider enrolling in our First Aid Course at Work, designed to equip you with practical techniques for workplace emergencies and beyond.Frequently Asked QuestionsWhen should I call an ambulance?Call an ambulance if someone is seriously ill or injured and their condition is life-threatening. Common reasons include chest pain, difficulty breathing, severe bleeding, unconsciousness, or a suspected stroke. If you're unsure, it's safer to call 999.What is the emergency number in the UK?The main emergency number in the UK is 999. You can call for ambulance, police, or fire services. Another option is 112, which also connects you to emergency services and works throughout Europe.How do I call an ambulance in the UK?Dial 999 and ask for the ambulance service. Stay calm, clearly describe the situation, provide the exact location, and answer any questions the call handler asks. They may give you instructions to follow until help arrives.What are the most common reasons for calling an ambulance in the UK?Some of the most common reasons include chest pain (possible heart attack), breathing difficulties, strokes, serious accidents, allergic reactions, and unconsciousness. These are all considered medical emergencies.What should I do if I�m not sure whether to call an ambulance?If you�re unsure, call NHS 111 for advice. They can assess the situation and tell you whether an ambulance is needed, or guide you to another appropriate service.Explore Popular First Aid Courses at HurakLooking to boost your first aid skills?Explore our range of first aid courses and find the one that�s right for you.Popular First Aid Courses:Emergency First Aid at Work (1 Day): Learn CPR, choking, bleeding control, and emergency response for low-risk workplaces.First Aid at Work (3 Days): Full training for workplace injuries and illnesses; meets HSE standards for high-risk settings.Paediatric First Aid (2 Days): Covers child-related emergencies like choking, seizures, and allergic reactions.Basic First Aid Course: General awareness course covering minor injuries, burns, shock, and fainting.Advanced First Aid Training: Includes trauma care, oxygen use, and advanced secondary assessments.First Aid for Mental Health: Learn to identify and support mental health issues like stress, anxiety, and depression.

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October 1, 2025
Food Safety

What is the Difference Between Use By and Best Before Dates

Food labels provide information about the food we buy, from nutritional content to important dates. When you check food labels, you might encounter two important terms: "use by" and "best before." These dates guide you on when to eat your food, but they mean different things. Understanding the difference between use-by and best-before dates is useful for making informed food consumption and storage decisions.Meaning of Use By Date on Food PackagingThe use-by date indicates when a product may no longer be safe to consume. This is because, after the use-by-date, microbial contamination of food or spoilage may occur. Therefore, follow these dates to prevent foodborne illnesses.Meaning of Best Before Date on Food PackagingBest-before dates show when the food is expected to keep its peak quality. While food after this date is generally safe, its fresh taste and texture may change.Use By and Best Before Dated Food TypesUse By Dates: For perishable items like meat, dairy, and ready-to-eat meals.Best Before Dates: Non-perishable items like dry pasta, canned goods, and snacks often have best-before dates.What is the Difference Between Use By and Best Before Dates on Food Packages?Best-before and use-by dates give information about two different aspects of food.�If thoroughly cooked, food can be eaten after the best-before date, but it is unsafe to eat food beyond its use-by date. Proper storage, according to the manufacturer�s instructions, maintains food's freshness.Food Safety Importance of Use By and Best Before DatesPrevents Food Poisoning�Understanding these labels helps us avoid getting sick. If we eat something past its use-by date, we could risk getting food poisoning from bacteria like Listeria. This bacteria can grow quickly in certain foods and can be dangerous, especially for people with weaker immune systems.Food PreservationBest-before and use-by labelling on food packaging helps preserve food for the right amount of time and protects us from eating contaminated food. It also tells us whether food must be stored in the refrigerator or a freezer. For example, fresh meat, poultry, and fish can go off quickly and are usually labelled with use-by or freeze-by dates. Correctly freezing and refrigerating these food types is important for their preservation.Reduces Food WastageWhile use-by dates are important for food safety, they also help us reduce food waste. By paying attention to use-by dates, food can be consumed and bought in time without adding extra bulk, which can lead to food waste. Facilitates the FIFO Food Stock Rotation SystemRemember to organise your fridge so that older items are used first, as the First-In, First-Out (FIFO) rule suggests. If you can't eat food before its "use by" date, freeze it. Sniff Test for Dated Food TypesIf you're checking foods with a "best before" date about quality rather than safety, you can use your senses to help decide if it's still good to eat. For example, you can look for mould on bread or taste biscuits or crisps to check if they're stale.However, if the food has a "use-by" date, the sniff test isn't reliable for checking if it's safe to eat. Even if the food looks and smells okay after the use-by date, eating might still be unsafe. That's because harmful bacteria that can make you sick aren't always visible or noticeable by smell.It's up to the manufacturers to decide whether to put a use-by date or a best-before date on their products. They consider how the food is made and how risky it might be. They make sure to use the right label to keep us safe.Examples of Dated Food TypesEggsThe eggs you buy from the shop will have a date on them, either "best if used by" or "expiration" (EXP). Always get eggs on the box before the best-before date. When you get home, put the eggs in the fridge in their original box and keep them at the back of one of the middle shelves, not in the fridge door. Do not freeze raw eggs.For the best quality, try to use the eggs within 3 to 5 weeks of buying them. You can eat eggs up to 24-48 hours after their best-before date, but make sure you cook them well. Cook them until both the white and yolk are hard.�After the best-before date, eggs might not taste as good, and more salmonella bacteria could make you ill. If you're eating eggs after this date, it's important to cook them properly to kill any harmful bacteria.Milk�Milk cartons have best-before dates. If you put them in the fridge immediately when you bring them home from the shop and don't leave them out during meals, they can still be okay to drink after that date, only for a few hours.��Pasteurised milk lasts 7 to 14 days. Milk processed under ultra-high temperatures can be stored at room temperature for up to 90 days. Once opened, UHT milk deteriorates at the same rate as regular milk and should be kept in the fridge.BreadBread usually has a 'Best by' or 'Use by' date stamped on the plastic bag or tag if it's sliced. Freshly baked bread from the bakery tends to go stale faster because it often doesn't have preservatives added. When the bread starts to go off, you'll notice green or white mould spots forming. If you see these, throwing away the whole loaf, not just the affected slices, is best.Reliability of Best Before DatesManufacturers set best-before dates to encourage consumption while the food is at its peak quality. However, proper storage and handling can extend the freshness beyond this date, but caution should be exercised.Sell By and Display Until DatesSell-by and display-until dates are important for retailers in managing inventory. Consumers should primarily focus on use-by and best-before dates for food safety and quality.FAQs�Can I eat food after the Best Before date?While consuming food after the best-before date is generally safe, its quality may decline over time. Discard food if it has an unusual texture, smell and taste.�Is it safe to consume food after the Use By date?Do not consume food after the use-by date, as it may cause food poisoning due to potential bacterial growth or spoilage. Follow use-by dates strictly for food safety.How can I maximise the shelf life of food?Proper storage is key to maximising the shelf life of food. Follow storage instructions provided on the label, keep perishable items refrigerated in proper packaging to prevent contamination.How long can you eat eggs after the expiration date?�You can eat eggs up to 24-48 hours after their best-before date, but cook them well. Cook them until both the white and yolk are hard. ConclusionUnderstanding the distinction between use-by and best-before dates on food labels is important for informed decision-making regarding food consumption and storage. While use-by dates indicate safety and the risk of microbial contamination, best-before dates signify peak quality. These labels help prevent foodborne illnesses, reduce food waste, and guide consumers in proper storage practices.