What Is the Mental Health First Aid Course?
The Mental Health First Aid Course in Norwich is a comprehensive two-day training programme designed to equip participants with the essential skills to support mental health in the workplace and community. This hands-on course covers vital topics such as recognising the early warning signs of mental health issues, initiating compassionate conversations, managing crises, and directing individuals to appropriate professional help.
Guided by experienced and accredited trainers, the course incorporates practical exercises and real-life scenarios to ensure a dynamic learning experience. By the end of the course, you will know to create safe spaces for open discussion, maintain healthy boundaries, and offer appropriate guidance to those in need of support.
Upon successful completion, you will receive a nationally recognised, accredited certificate, symbolising your dedication to improving mental wellbeing and reducing mental health stigma in your organisation.
✅ Mental Health First Aiders foster healthier work environments and communities by actively listening and encouraging open conversations.
Who Should Take the Mental Health First Aid Course in Norwich?
The Mental Health First Aid course in Norwich is tailored for both individuals and organisations seeking to enhance mental wellbeing and build resilience within their teams. This course is particularly beneficial for:
- Managers and supervisors looking to support their teams' mental health
- Human Resources (HR) and People Development professionals
- Leads in Wellbeing, Equality, Diversity, and Inclusion (EDI)
- Staff working directly with the public in sectors like hospitality, retail, and services
- Non-profit and charity organisations aiming to promote mental health awareness
- Anyone wishing to offer support to their colleagues, friends, or family members
What Will You Learn?
During this two-day Mental Health First Aid course in Norwich, you will gain the skills and confidence necessary to offer meaningful support to others. The course covers the following key areas:
Understanding Mental Health
- Identify early indicators of stress, anxiety, depression, and other mental health challenges.
- Examine the impact of mental health on individuals, teams, and organisational wellbeing.
- Explore the cultural and social factors influencing mental health
Effective Conversations and Maintaining Boundaries
- Master active listening and non-judgmental communication techniques
- Learn the best approaches for addressing sensitive topics with empathy and care
- Maintain professional boundaries while offering emotional support
Crisis Response and Action
- Offer appropriate support during emergencies, such as panic attacks or thoughts of suicide.
- Apply a clear action plan for immediate intervention
- Understand when to escalate concerns and involve other professionals
Self-Care and Signposting
- Guide individuals towards professional help and community resources
- Understand the importance of safeguarding and maintaining confidentiality
- Develop personal strategies to enhance your own mental health and resilience
How Is the Course Delivered?
The Mental Health First Aid course in Norwich is conducted over two full days (approximately 6–7 hours each). You have the flexibility to choose from the following delivery options:
- In-person sessions at our centrally located Norwich venue, featuring group discussions and interactive face-to-face activities.
- Live virtual sessions delivered through an online platform provide duplicate course content and an accredited certificate.
Both delivery options are thoroughly engaging, led by accredited trainers to ensure you develop the skills, confidence, and receive the same certification upon completion.
Entry Requirements
There are no formal prerequisites for this course. It is open to anyone aged 16 or over with a genuine interest in supporting others. Participants should be comfortable engaging in group discussions and role-playing exercises, and must have a basic understanding of English to follow the course materials.
What to Expect
We aim to create a safe and supportive environment for all learners. The course covers sensitive topics such as suicide and self-harm, and participants are encouraged to take breaks or step out if they feel uncomfortable at any time. If you are booking this course for someone else, please ensure they are ready to engage with these challenging subjects.
If you have any concerns or are unsure whether this course is right for you, our team is happy to provide confidential advice and guidance.
How Is the Course Assessed?
The assessment for the Mental Health First Aid course in Norwich is practical and ongoing. Throughout the course, you'll engage in discussions, group exercises, and role-play scenarios to demonstrate your understanding. There are no formal written exams; the emphasis is on active participation, building confidence, and applying your new skills in real-life situations. Additionally, short quizzes may be included to help reinforce key concepts and assess your understanding as you progress.
Will I Receive a Recognised Certificate?
Upon successful completion of the course, participants will receive an accredited Mental Health First Aid certificate recognised by employers and organisations across the UK.
This certificate is valid for three years. After this time, refresher training is recommended to keep your knowledge and skills current. Holding this certificate demonstrates a clear commitment to fostering wellbeing in the workplace and contributes to reducing mental health stigma.
🎯 Boundaries, Safeguarding & After-Care
This course will equip you with the skills to listen, reassure, and guide others—without diagnosing or providing therapy. You'll learn how to establish safe boundaries, when to escalate concerns to a supervisor or professional service, and how to handle sensitive information responsibly. We also provide follow-up resources and signposting tools to help you and others access further support after the course.
On-Site Mental Health First Aid in Norwich (For Teams)
On-site Mental Health First Aid training in Norwich enables organisations to train their teams together in a highly effective, budget-friendly way.
- ✓Train your whole team at once
- ✓Customise sessions with workplace-specific discussions and scenarios
- ✓Choose dates that suit your team to minimise disruption
- ✓Save on costs compared to individual enrolments
- ✓Foster a unified approach to mental health across your staff
Norwich Location and Areas We Welcome Learners From
The Mental Health First Aid courses in Norwich are held at a centrally located venue, easily accessible by public transport, with ample parking nearby. We welcome learners from across Norwich and surrounding areas, including Eaton, Thorpe St Andrew, and Costessey. Many participants also travel from nearby towns such as Wymondham, Dereham, and Diss, making this course accessible to a wide range of individuals.
Other First Aid Courses in Norwich
Along with Mental Health First Aid, we offer a comprehensive range of accredited First Aid Courses in Norwich. Popular options include Emergency First Aid at Work (EFAW), First Aid at Work (FAW), and Paediatric First Aid. You can explore all upcoming dates and locations on our Norwich training hub.
Why Choose Hurak?
When you book your Mental Health First Aid course with Hurak, you gain peace of mind, convenience, and excellent value. Here’s why we’re the best choice:
- ✓Clear and upfront pricing with no hidden charges
- ✓Over 100,000 learners trained nationwide
- ✓Certificates that are widely recognised and accepted across the UK
- ✓Convenient central venues and on-site training options
- ✓Flexible payment options with Klarna instalments
- ✓Personalised support throughout your learning journey
