What Is the Mental Health First Aid Course?
The Mental Health First Aid Course in Croydon is a practical two-day programme designed to build awareness, confidence, and skills in supporting mental wellbeing. In interactive sessions, you’ll learn how to recognise early signs of mental ill-health, start safe and supportive conversations, respond appropriately in a crisis, and guide people towards professional help.
The course is delivered by accredited trainers who use real-world examples and interactive exercises to enhance your learning experience. By the end of the course, you will be equipped to set boundaries, listen without judgment, and direct people to appropriate support services.
Upon successful completion, you’ll earn an accredited certificate, recognised nationwide, that demonstrates your commitment to reducing stigma and fostering workplace wellbeing.
✅ By listening attentively and fostering safe, open dialogue, Mental Health First Aiders help build stronger, more supportive communities.
Who Should Take the Mental Health First Aid Course in Croydon?
Mental Health First Aid training in Croydon is ideal for individuals and organisations that aim to strengthen wellbeing and resilience. This course is especially valuable for:
- HR and People teams
- Line managers and supervisors
- Wellbeing and EDI leads
- Customer-facing staff in hospitality, retail, or services
- Charity and third-sector organisations
- Anyone who wants to support colleagues, friends, or family
What Will You Learn?
This two-day Mental Health First Aid training in Croydon equips you with practical skills and confidence to support others. Key areas include:
Recognising and Understanding Mental Health
- Spotting early signs of stress, anxiety, depression, and other conditions
- Exploring how mental health affects individuals, teams, and workplaces
- Understanding cultural and social influences on mental health
Conversations and Boundaries
- Practising active listening and non-judgmental communication
- Approaching sensitive conversations with care and respect
- Maintaining boundaries while showing empathy and support
Responding in a Crisis
- Providing safe support in situations such as panic attacks or suicidal thoughts
- Applying a structured action plan for immediate help
- Knowing when and how to escalate concerns appropriately
Signposting and Self-Care
- Directing people to professional and community support services
- Exploring safeguarding and confidentiality principles
- Building strategies for your own well-being and resilience
How Is the Course Delivered?
The Mental Health First Aid course in Croydon is delivered over two full days (approximately 6–7 hours each). You can choose between:
- Classroom delivery at our central Croydon venue, with group activities and face-to-face interaction.
- Live online sessions, delivered via a virtual classroom, with the same content and certificate.
Both formats are fully interactive and led by accredited trainers, ensuring you gain the same skills, confidence, and certificate of completion.
Entry Requirements
There are no formal entry requirements for this course. It is suitable for anyone aged 16 or over who has an interest in supporting others. You simply need to be comfortable taking part in group discussions and role-play activities, and have a good understanding of English to follow the training materials.
What to Expect
We want every learner to feel safe and supported. The training includes sensitive subjects such as suicide and self-harm. If at any point you feel uncomfortable, you can pause or step away. If you’re booking for someone else, please ensure they are ready to participate.
If you’re unsure whether this course is right for you, our team is available for a confidential chat.
How Is the Course Assessed?
Assessment for the Mental Health First Aid course in Croydon is continuous and practical. You will participate in discussions, group activities, and role-play exercises to demonstrate your understanding. There are no formal written exams, and the focus is on participation, building confidence, and applying your knowledge. Short quizzes may be used during the course to check knowledge and reinforce key concepts.
Will I Get a Recognised Certificate?
Upon successful completion of the course, learners will receive an accredited Mental Health First Aid certificate, recognised nationwide by employers and organisations.
The certificate is valid for three years; refresher training is strongly recommended after this period to maintain current knowledge and skills. Holding this certificate shows a commitment to workplace wellbeing and helps reduce stigma surrounding mental health.
🎯 Boundaries, Safeguarding & After-Care
This training focuses on giving you the skills to listen, reassure, and guide — not to diagnose or provide therapy. You will learn to create safe boundaries, when to share concerns with a supervisor or professional service, and how to handle sensitive information responsibly. We also provide follow-up resources and signposting tools, so you’ll know where to find additional support after the course.
On-Site Mental Health First Aid in Croydon (For Teams)
On-site Mental Health First Aid training in Croydon enables organisations to train their teams together in a practical and cost-effective manner.
- ✓Train entire teams at once
- ✓Tailor discussions and scenarios to your workplace
- ✓Reduce disruption by choosing dates that work for you
- ✓Save money compared to individual bookings
- ✓Build a consistent approach to wellbeing across staff
Croydon Location and Areas We Welcome Learners From
The Mental Health First Aid courses in Croydon are delivered at a central venue that is easily accessible by public transport and offers nearby parking. We welcome learners from across the city and surrounding areas, including South Croydon, Purley, Waddon, Shirley, Thornton Heath, Addiscombe, and Sanderstead. Many participants also travel from nearby towns such as Coulsdon, Norbury, and Mitcham, making this course accessible to a wide community.
Other First Aid Courses in Croydon
In addition to Mental Health First Aid, we offer a full range of accredited First Aid Courses in Croydon. Popular options include Emergency First Aid at Work (EFAW), First Aid at Work (FAW), and Paediatric First Aid. You can browse all available dates and venues on our Croydon training hub.
Why Book With Us?
Booking your Mental Health First Aid course through Hurak gives you confidence, convenience, and value. Here’s what makes us stand out:
- ✓Transparent pricing with no hidden fees
- ✓Over 100,000 learners trained across the UK
- ✓Recognised certificates accepted nationwide
- ✓Central venues plus on-site training available
- ✓Klarna instalment options for flexible payments
- ✓Dedicated support before, during, and after your course
