What Does the Mental Health First Aid Course Entail?
The Mental Health First Aid Course in Shrewsbury is a comprehensive, hands-on training programme spread over two days. It focuses on equipping you with the necessary skills and confidence to support mental health in various environments. Through engaging sessions, you will gain the ability to identify early signs of mental health challenges, initiate constructive and supportive conversations, and act effectively in crisis situations, directing individuals to the appropriate professional help.
Guided by experienced, accredited trainers, the course features practical exercises and real-life case studies to enhance your learning experience. By the end of the course, you'll be empowered with techniques to set clear boundaries, listen empathetically, and offer guidance to those in need of support.
Upon completion, you will earn an accredited certificate that is widely recognised, underscoring your dedication to fostering mental health awareness and promoting a supportive, stigma-free environment in the workplace.
✅ By creating a safe space for open conversations, Mental Health First Aiders contribute to building more resilient and compassionate communities.
Who Should Consider Taking the Mental Health First Aid Course in Shrewsbury?
The Mental Health First Aid Course in Shrewsbury is tailored for individuals and organisations aiming to improve mental wellbeing and resilience. This training is especially beneficial for:
- Managers and supervisors overseeing teams
- HR professionals and people development teams
- Leaders in Wellbeing and Equality, Diversity, and Inclusion (EDI)
- Customer service personnel in retail, hospitality, and public-facing roles
- Charities and not-for-profit organisations
- Anyone wishing to offer support to friends, family, or colleagues
What Skills Will You Gain?
During this comprehensive two-day Mental Health First Aid training, you will acquire the essential skills and knowledge to provide support to others in need. The key learning areas include:
Understanding Mental Health
- Recognise the early signs of mental health challenges such as stress, anxiety, and depression
- Understand the impact of mental health on individuals, teams, and overall workplace dynamics
- Learn about the social and cultural factors that influence mental wellbeing
Effective Conversations and Boundaries
- Develop skills in active listening and communicating without judgment
- Master techniques for approaching sensitive topics with care and respect
- Learn how to maintain healthy boundaries while offering support
Responding During a Mental Health Crisis
- Learn to provide safe, supportive care in emergencies such as panic attacks or suicidal thoughts
- Apply a clear, structured approach to offering immediate support
- Know how to escalate concerns to the appropriate professionals when necessary
Referral and Self-Care Strategies
- Guide individuals towards the right professional and community resources for support
- Understand the principles of safeguarding and maintaining confidentiality
- Develop personal strategies for maintaining your own wellbeing and resilience
Course Delivery Format
This Mental Health First Aid course is delivered across two full days, each approximately 6–7 hours long. You have the option to choose from the following formats:
- In-person classroom training at a central venue in Shrewsbury, featuring group activities and interactive sessions
- Virtual live online training, offering the same content and certificate as the in-person option
Both delivery formats are highly interactive and facilitated by accredited trainers to ensure you gain the necessary skills and confidence to support others effectively. Upon completion, you will receive a certificate acknowledging your training.
Entry Criteria
This course has no formal entry prerequisites. It is open to anyone aged 16 and over with an interest in supporting others. The only requirements are a willingness to engage in group discussions and role-playing activities, along with a sufficient level of English to follow the course materials.
What You Can Expect
We prioritise creating a safe and supportive environment for all learners. The training covers sensitive topics such as suicide and self-harm, and we understand that these subjects can be distressing. If at any point you feel uncomfortable, you are welcome to pause or step away. If you are registering on behalf of someone else, please ensure they feel prepared to participate.
If you are unsure about whether this course is the right fit for you, our team is available for a confidential conversation to discuss any concerns you may have.
Course Assessment Overview
The assessment for the Mental Health First Aid course is practical and ongoing. You will engage in discussions, group activities, and role-playing exercises to demonstrate your understanding. There are no written exams—assessment is based on active participation, developing confidence, and applying the skills learned throughout the course. Short quizzes may also be incorporated to help reinforce key concepts and assess your progress.
Will I Receive an Accredited Certificate?
Upon successful completion of the course, participants are awarded an accredited Mental Health First Aid certificate, which is widely recognised and accepted by employers and organisations across the country.
The certificate remains valid for three years. After this time, it is recommended to undergo refresher training to keep your skills and knowledge up to date. Holding this certificate reflects your dedication to promoting mental health awareness and fostering workplace wellbeing, as well as your commitment to reducing stigma surrounding mental health issues.
🎯 Boundaries, Safeguarding & Post-Course Support
This course will equip you with the skills to listen effectively, reassure, and guide individuals, with a strong focus on not diagnosing or providing therapy. You will learn how to establish clear boundaries, when to escalate concerns to a supervisor or professional service, and how to manage sensitive information responsibly. We also provide follow-up resources and referral tools to help you connect with additional support for yourself and others after completing the training.
On-Site Mental Health First Aid Training in Shrewsbury (For Teams)
On-site Mental Health First Aid training in Shrewsbury offers organisations the opportunity to train their teams together in an efficient and cost-effective way.
- ✓Train your whole team in one session
- ✓Customise training content to reflect your workplace’s unique needs
- ✓Minimise disruption by selecting convenient training dates
- ✓Save on costs when compared to booking individually
- ✓Foster a unified approach to mental wellbeing among your staff
Shrewsbury Location and Areas We Welcome Learners From
The Mental Health First Aid courses in Shrewsbury are held at a centrally located venue that is easily accessible via public transport, with convenient parking nearby. We welcome learners from all parts of Shrewsbury and surrounding areas, including Abbey Foregate, Meole Brace, and Coleham. Additionally, many participants travel from nearby towns such as Bayston Hill, Dorrington, and Bomere Heath, all within a short distance of the training centre, making this course easily accessible to the local community and neighbouring regions.
Additional First Aid Courses in Shrewsbury
Alongside Mental Health First Aid, we offer a comprehensive selection of accredited First Aid Courses in Shrewsbury. Some of our most popular courses include Emergency First Aid at Work (EFAW), First Aid at Work (FAW), and Paediatric First Aid. You can explore all available dates and venues on our dedicated Shrewsbury training hub.
Why Choose Us?
When you book your Mental Health First Aid course with Hurak, you gain access to a streamlined, reliable, and cost-effective service. Here's why we're the trusted choice:
- ✓No hidden fees, with transparent pricing
- ✓More than 100,000 learners successfully trained across the UK
- ✓Nationwide recognition of our accredited certificates
- ✓Convenient central locations and on-site training options
- ✓Flexible payment plans available with Klarna instalments
- ✓Ongoing support before, during, and after your course
