What Is the Mental Health First Aid Course?
The Mental Health First Aid Course in Caerphilly is an immersive two-day programme that equips participants with the knowledge and skills needed to support mental health and well-being in their communities and workplaces. Through engaging, hands-on learning, you'll discover how to recognise the early signs of mental distress, initiate empathetic and supportive conversations, manage crisis situations, and refer individuals to professional services when needed.
Delivered by certified instructors, this course integrates practical exercises and real-life examples to ensure the learning experience is both relevant and impactful. By the end of the training, you will have developed the confidence to establish healthy boundaries, listen with understanding, and connect people with the appropriate mental health support systems.
Upon completing the course, you will earn an accredited certificate, recognised across the UK, which signifies your commitment to reducing stigma and fostering a culture of mental health awareness and support in the workplace and beyond.
✅ By promoting open, supportive conversations and providing assistance in times of need, Mental Health First Aiders in Caerphilly help cultivate stronger, more resilient communities.
Who Should Take the Mental Health First Aid Course in Caerphilly?
This course is designed for anyone who wants to improve mental well-being and provide support within their workplace or community. It is particularly beneficial for:
- Managers and supervisors are looking to better support team mental health.
- Wellbeing and DEI professionals fostering inclusive environments.
- HR teams are working to integrate mental health support into policies.
- Customer-facing staff in hospitality, retail, or services.
- Charity workers and volunteers assisting vulnerable individuals.
- Anyone wishing to support family, friends, or colleagues with mental health challenges.
The course provides essential skills to effectively manage mental health issues and offer appropriate support within Caerphilly's diverse environments.
What Will You Learn?
During this two-day Mental Health First Aid course in Caerphilly, you will gain the skills and confidence to provide effective mental health support. Key learning areas include:
Supporting People in Crisis
- Offer immediate support during crises, such as panic attacks or suicidal thoughts.
- Apply a structured action plan for timely and appropriate responses in critical situations.
- Know when and how to escalate concerns and seek professional assistance if necessary.
Conversations and Boundaries
- Develop active listening skills and practice non-judgmental communication to build trust.
- Learn how to approach sensitive mental health discussions with care and empathy.
- Understand how to maintain boundaries while offering emotional support and guidance.
Signposting and Self-Care
- Direct individuals to appropriate professional and community support services.
- Understand principles of safeguarding and confidentiality in mental health care.
- Develop strategies to protect your own well-being and build resilience as a Mental Health First Aider.
Recognising Mental Health Issues
- Identify early signs of mental health challenges such as stress, anxiety, and depression.
- Understand the impact of mental health conditions on individuals, teams, and work environments.
- Learn about the influence of cultural and social factors on mental well-being.
How Is the Course Delivered?
The Mental Health First Aid course in Caerphilly is delivered over two full days, with each day lasting approximately 6–7 hours. You can choose between the following delivery options:
- In-person training at a central Caerphilly venue, where you'll engage in interactive group exercises and benefit from face-to-face guidance from experienced trainers.
- Live online sessions in a virtual classroom, offering the same high-quality content and certification as the in-person format.
Both formats are designed to be highly interactive and engaging. Whether you attend in person or online, accredited trainers will lead the sessions, ensuring you gain practical skills, build confidence, and receive the same accredited certificate upon completion.
Entry Requirements
This course is open to anyone aged 16 or over with an interest in supporting mental health and well-being. No formal qualifications are required, but you should be comfortable participating in group discussions and role-play activities. A basic understanding of English is necessary to follow the training materials effectively.
What to Expect During the Course
The course covers sensitive topics such as suicide and self-harm. We understand these subjects can be challenging, so you will have the option to pause or step away if needed. Our goal is to create a safe and supportive learning environment for everyone. If you are booking for someone else, please ensure they are comfortable engaging with these topics.
If you're unsure whether this course is right for you, our team is available for a confidential conversation to address any concerns or questions you may have before booking.
How Is the Course Assessed?
The assessment for the Mental Health First Aid course in Caerphilly is practical and based on continuous participation. You will engage in discussions, group activities, and role-play exercises that allow you to demonstrate your understanding and apply what you've learned in real-world scenarios. There are no formal written exams; the emphasis is placed on active participation, building confidence, and practical application of skills.
Additionally, short quizzes may be used throughout the course to test your knowledge and reinforce key concepts. This approach ensures you leave with both the skills and confidence needed to provide mental health support effectively.
Will I Get a Recognised Certificate?
Upon successful completion of the course, you will receive an accredited Mental Health First Aid certificate. This certificate is recognised nationwide, offering employers and organisations assurance that you are equipped to support mental health in the workplace and beyond.
The certificate is valid for three years. After this time, refresher training is recommended to keep your knowledge and skills up to date. Holding this certificate highlights your commitment to improving mental health awareness, supporting workplace wellbeing, and reducing stigma surrounding mental health issues.
🎯 Boundaries, Safeguarding & After-Care
This course focuses on providing you with the skills to listen, reassure, and guide — not to diagnose or provide therapy. You will learn how to establish clear boundaries, when to escalate concerns to a supervisor or professional service, and how to handle sensitive information responsibly. We also provide follow-up resources and signposting tools to ensure you have access to additional support after the course.
On-Site Mental Health First Aid in Caerphilly (For Teams)
On-site Mental Health First Aid training in Caerphilly offers organisations a practical and cost-effective way to train their entire teams in a familiar environment. This option provides a convenient solution for equipping your workforce with essential mental health support skills.
- ✓Train all staff members together, creating a unified approach to mental health and wellbeing.
- ✓Tailor training content to the specific needs and challenges of your organisation.
- ✓Save time and resources by training multiple staff members at once, rather than scheduling individual sessions.
- ✓Choose flexible training dates to minimise disruption to daily operations and ensure a smooth learning experience.
- ✓Foster a consistent and supportive mental health culture across your organisation.
Caerphilly Location and Areas We Welcome Learners From
The Mental Health First Aid courses in Caerphilly are delivered at a central venue that is easily accessible by public transport and offers nearby parking. We welcome learners from across the city and surrounding areas, including Abertridwr, Bargoed, Ystrad Mynach, and Penyrheol. Many participants also travel from nearby towns such as Blackwood, Llanbradach, and Trethomas, making this course accessible to a wide community.
Other First Aid Courses in Caerphilly
In addition to Mental Health First Aid, we offer a wide variety of accredited First Aid Courses in Caerphilly. Popular courses include Emergency First Aid at Work (EFAW), First Aid at Work (FAW), and Paediatric First Aid. You can explore all available dates and venues through our Caerphilly training hub.
Why Book With Us?
Booking your Mental Health First Aid course through Hurak in Caerphilly gives you convenience, support, and exceptional value. Here's why Hurak is your best choice:
- ✓Clear, upfront pricing with no hidden charges
- ✓Over 100,000 learners successfully trained across the UK
- ✓Nationally recognised certifications accepted by employers and organisations
- ✓Central Caerphilly venue plus on-site training available for teams
- ✓Flexible payment options through Klarna instalments for your convenience
- ✓Dedicated support throughout your course journey, from start to finish
