What Is the Mental Health First Aid Course?
The Mental Health First Aid Course in Newcastle is a practical two-day programme designed to enhance your awareness, confidence, and skills in supporting mental wellbeing. Through engaging, interactive sessions, you will learn how to identify early signs of mental ill-health, initiate safe and supportive conversations, respond appropriately in a crisis, and direct individuals to the right professional help.
This course is delivered by accredited trainers who incorporate real-world scenarios and interactive exercises to ensure the learning experience is engaging and practical. By the end of the course, you will have the skills to set clear boundaries, listen without judgement, and effectively guide individuals to appropriate support services.
Upon successful completion, you will receive an accredited certificate, recognised across the country, demonstrating your commitment to reducing stigma and promoting mental health awareness in the workplace.
✅ By fostering open, safe dialogue and actively listening, Mental Health First Aiders play a crucial role in creating stronger, more supportive communities.
Who Should Take the Mental Health First Aid Course in Newcastle?
The Mental Health First Aid training in Newcastle is designed for individuals and organisations that want to strengthen mental wellbeing and resilience. This course is especially beneficial for:
- HR and People teams
- Line managers and supervisors
- Wellbeing and EDI (Equality, Diversity, and Inclusion) leads
- Customer-facing staff in hospitality, retail, or services
- Charity and third-sector organisations
- Anyone who wants to offer support to colleagues, friends, or family
What Will You Learn?
During this two-day Mental Health First Aid training, you will gain practical skills and confidence to support others in need. Key learning areas include:
Recognising and Understanding Mental Health
- Identifying early signs of stress, anxiety, depression, and other mental health conditions
- Understanding how mental health impacts individuals, teams, and workplaces
- Exploring cultural and social influences on mental health
Conversations and Boundaries
- Practising active listening and non-judgmental communication techniques
- Learning how to approach sensitive conversations with care and respect
- Maintaining boundaries while offering empathy and support
Responding in a Crisis
- Providing safe support during panic attacks or when dealing with suicidal thoughts
- Applying a structured action plan to offer immediate help
- Knowing when and how to escalate concerns to the appropriate professionals
Signposting and Self-Care
- Directing individuals to professional and community support services
- Understanding safeguarding and confidentiality principles
- Building strategies for your own well-being and mental resilience
How Is the Course Delivered?
The Mental Health First Aid course in Newcastle is conducted over two full days, with each day lasting approximately 6–7 hours. You can choose from the following delivery options:
- Classroom-based delivery at our central Newcastle venue, with group activities and face-to-face interaction.
- Live online sessions via a virtual classroom, covering the same content and leading to the same certificate.
Both delivery methods are fully interactive and led by accredited trainers, ensuring you gain the same skills, confidence, and certificate of completion regardless of the format you choose.
Entry Requirements
There are no formal entry requirements for this course. It is open to anyone aged 16 or over with an interest in supporting others. Participants should be comfortable engaging in group discussions and role-play activities, and have a good understanding of English to follow the training materials.
What to Expect
We aim to create a safe and supportive learning environment for all participants. The training covers sensitive topics such as suicide and self-harm. If at any point you feel uncomfortable, you are free to pause or step away. If you are booking this course for someone else, please ensure they are ready to participate.
If you’re unsure whether this course is suitable for you, our team is available for a confidential discussion.
How Is the Course Assessed?
Assessment for the Mental Health First Aid course in Newcastle is continuous and practical. You will engage in discussions, group activities, and role-play exercises that allow you to demonstrate your understanding. There are no formal written exams—rather, the focus is on active participation, building confidence, and applying what you’ve learned. Throughout the course, you may also complete short quizzes to assess your knowledge and reinforce key concepts.
Will I Get a Recognised Certificate?
Upon successful completion of the course, you will receive an accredited Mental Health First Aid certificate, recognised nationwide by employers and organisations.
The certificate is valid for three years. After this period, refresher training is recommended to ensure your knowledge and skills remain up-to-date. Holding this certificate demonstrates a clear commitment to supporting workplace wellbeing and reducing the stigma surrounding mental health.
🎯 Boundaries, Safeguarding & After-Care
This training is focused on equipping you with the skills to listen, reassure, and guide—not to diagnose or provide therapy. You will learn how to establish safe boundaries, recognise when to escalate concerns to a supervisor or professional service, and how to handle sensitive information responsibly. We also provide follow-up resources and signposting tools to help you find additional support for yourself and others after the course.
On-Site Mental Health First Aid in Newcastle (For Teams)
On-site Mental Health First Aid training in Newcastle allows organisations to train their teams in a practical, cost-effective manner, directly at their workplace.
- ✓Train your entire team in one session
- ✓Customise discussions and scenarios to your workplace
- ✓Choose dates that fit your schedule and reduce disruption
- ✓Save money compared to booking individually
- ✓Ensure a consistent approach to wellbeing across your staff
Newcastle Location and Areas We Welcome Learners From
The Mental Health First Aid courses in Newcastle are held at a central venue, easily accessible by public transport with nearby parking. We welcome learners from across the city and the surrounding areas, including Gateshead, Whitley Bay, South Shields, and North Shields. Many participants also travel from nearby towns such as Sunderland, Durham, and Hexham, ensuring the course is accessible to a wide range of learners.
Other First Aid Courses in Newcastle
In addition to the Mental Health First Aid course, we offer a full range of accredited First Aid Courses in Newcastle, including Emergency First Aid at Work (EFAW), First Aid at Work (FAW), and Paediatric First Aid. You can explore all available dates and venues on our Newcastle training hub.
Why Book With Us?
When you book your Mental Health First Aid course through Hurak, you get confidence, convenience, and excellent value. Here’s why you should choose us:
- ✓Transparent pricing with no hidden fees
- ✓Over 100,000 learners trained across the UK
- ✓Recognised certificates accepted nationwide
- ✓Central venues and on-site training options
- ✓Klarna payment options for flexible instalments
- ✓Dedicated support before, during, and after your course
