What Is the Mental Health First Aid Course?
The Mental Health First Aid Course is an engaging, two-day programme designed to enhance your ability to support mental well-being in the workplace and beyond. Over the course of interactive sessions, you'll learn how to spot early signs of mental ill-health, approach difficult conversations with care, respond to crises, and connect individuals to the right professional support.
Led by accredited trainers, the course uses real-world examples and hands-on exercises to bring the material to life. By the end of the course, you'll be equipped to listen without judgment, set appropriate boundaries, and provide guidance on accessing further support.
On successful completion, you’ll receive an accredited certificate, recognised across the country, demonstrating your commitment to improving workplace mental health and reducing stigma.
✅ By fostering open, supportive dialogue, Mental Health First Aiders contribute to creating safer, more resilient communities.
Who Should Take the Mental Health First Aid Course in England?
This Mental Health First Aid training is ideal for individuals and organisations that want to promote mental well-being and resilience in the workplace. It’s particularly valuable for:
- Managers and supervisors who support team members
- HR and People teams focused on employee well-being
- Customer-facing staff in sectors like retail, hospitality, or services
- Charity workers and those in the third sector
- Wellbeing and equality, diversity, and inclusion (EDI) leads
- Anyone who wants to be able to support colleagues, friends, or family
What Will You Learn on the Mental Health First Aid Course?
This comprehensive two-day training will equip you with the skills and confidence to support individuals experiencing mental health challenges. Key topics covered include:
Responding in a Crisis
- Learn how to provide safe support during mental health crises such as panic attacks or suicidal thoughts
- Apply a clear, structured action plan to guide your response
- Know when and how to escalate concerns to professionals
Conversations and Boundaries
- Practice active listening and non-judgmental communication techniques
- Understand how to approach sensitive topics with empathy and care
- Learn how to set boundaries while still providing meaningful support
Recognising and Understanding Mental Health
- Spot the early signs of mental health challenges such as anxiety, stress, and depression
- Explore how mental health affects individuals, teams, and entire workplaces
- Understand how cultural and social factors impact mental well-being
Signposting and Self-Care
- Direct individuals to professional mental health services and community support
- Learn the principles of safeguarding and confidentiality in mental health care
- Develop strategies to maintain your own mental well-being and resilience
How Is the Course Delivered?
The Mental Health First Aid course in England is available in two flexible formats to suit different learning preferences:
- Attend a classroom-based course at a convenient location in central England, where you'll participate in interactive group activities and face-to-face discussions.
- Join live online sessions that are delivered in a virtual classroom. The content, engagement, and certificate remain the same as the in-person option, allowing for a flexible learning experience.
Both options are interactive, led by accredited trainers, and provide the same quality of learning and an accredited certificate upon completion.
Entry Requirements
No formal qualifications are required to join this course. It's open to anyone aged 16 or over who is interested in supporting others with mental health challenges. To participate, you'll need to be comfortable engaging in group discussions, role-playing scenarios, and have a good level of understanding in English to follow the course content.
What to Expect
The Mental Health First Aid course is designed with your comfort and safety in mind. It covers sensitive topics like suicide and self-harm, and we want you to feel fully supported throughout the training. If at any time you feel uncomfortable, you are welcome to pause or step out of the session. We also encourage you to speak with us if you’re booking for someone else, to ensure they are prepared to engage in the course.
If you have any concerns or questions about whether this course is right for you, please don’t hesitate to contact our team for a confidential discussion.
How Is the Course Assessed?
Our Mental Health First Aid course uses continuous assessment methods to ensure practical learning. Throughout the course, you'll engage in group discussions, role-play exercises, and collaborative activities to demonstrate your understanding of the material. There are no formal written exams; the focus is on participation, practical application, and building confidence in supporting others. Additionally, short quizzes will be used to assess your knowledge and reinforce key concepts.
Will I Receive a Recognised Certificate?
Upon successfully completing the Mental Health First Aid course, you will receive an accredited certificate that is widely accepted by employers and organisations across the UK. This certification demonstrates your commitment to supporting mental health in the workplace and your dedication to reducing stigma.
The certificate remains valid for three years. After this period, we strongly recommend taking a refresher course to keep your skills and knowledge current. By holding this certificate, you show a clear commitment to enhancing well-being and fostering a supportive environment.
🎯 Boundaries, Safeguarding & After-Care
This course focuses on giving you the tools to listen, reassure, and guide others — not to diagnose or provide therapy. You’ll also learn how to maintain safe boundaries, raise concerns with a supervisor or professional service, and handle sensitive information responsibly. Plus, we provide follow-up resources and signposting tools to help you access additional support for yourself and others after the course.
On-Site Mental Health First Aid in England (For Teams)
On-site Mental Health First Aid training is a cost-effective and practical solution for organisations in [Current Location]. We bring the course to your location, making it convenient for your teams to train together. Benefits of on-site training include:
- ✓Training for your entire team at once, ensuring consistency
- ✓Cost savings compared to individual bookings for staff members
- ✓Flexible dates to fit your schedule, minimising disruption to operations
- ✓Tailored content that aligns with your workplace environment and needs
- ✓Creates a unified approach to mental health and well-being across the team
England Location and Areas We Welcome Learners From
The Mental Health First Aid courses in England are delivered at centrally located venues, easily accessible by public transport and with ample parking for those driving. We welcome learners from across England, including Birmingham, Manchester, Leeds, Sheffield, and many more. Many participants also travel from towns such as Reading, Luton, and Milton Keynes, making the course accessible to a wide community across the country.
Other First Aid Courses in England
In addition to Mental Health First Aid, we offer a full range of accredited First Aid Courses in England. Popular courses include Emergency First Aid at Work (EFAW), First Aid at Work (FAW), and Paediatric First Aid. Browse all available dates and venues on our England training hub.
Why Book With Us?
Choosing Hurak for your Mental Health First Aid training in England means you get the best in value, convenience, and support. Here’s why we stand out:
- ✓Over 100,000 learners trained across the UK
- ✓Dedicated support before, during, and after your course
- ✓Fully accredited certificates accepted nationwide
- ✓Central venues plus on-site training available across England
- ✓Flexible payment options with Klarna instalments
- ✓Transparent pricing with no hidden fees
