What Is the Mental Health First Aid Course?
The Mental Health First Aid Course in Birmingham is an engaging two-day training programme designed to enhance awareness, build confidence, and develop the skills needed to support mental health in the workplace. Through a series of interactive sessions, you’ll learn how to spot the early signs of mental health challenges, initiate open and supportive conversations, respond effectively during a crisis, and help connect individuals to professional resources.
Our experienced, accredited trainers use real-life scenarios and hands-on exercises to create a practical and impactful learning experience. By the end of the course, you’ll be equipped with the knowledge to set healthy boundaries, actively listen without passing judgment, and direct others to the appropriate support networks.
Upon successful completion, you will earn an accredited certificate that is recognised across the UK, demonstrating your dedication to promoting mental health awareness and contributing to a positive workplace environment.
✅ By fostering open conversations and offering attentive support, Mental Health First Aiders help create stronger, more resilient communities in the workplace.
Who Should Take the Mental Health First Aid Course in Birmingham?
The Mental Health First Aid course in Birmingham is ideal for individuals and organisations committed to enhancing mental wellbeing and building resilience in the workplace. This training is especially beneficial for:
- Line managers and supervisors
 
- HR and people development teams
 
- Wellbeing, Diversity, and Inclusion (EDI) leads
 
- Front-line staff in customer service, retail, and hospitality
 
- Charity workers and third-sector organisations
 
- Anyone looking to offer support to colleagues, friends, or family members
 
What Will You Learn?
This two-day Mental Health First Aid course in Birmingham will equip you with practical skills and the confidence to provide support in mental health situations. You will cover the following key areas:
Supporting in a Crisis
- Learn how to provide immediate support during emergencies such as panic attacks or thoughts of self-harm
 
- Implement a clear, structured action plan to offer appropriate assistance
 
- Recognise when and how to escalate situations effectively
 
Engaging in Conversations and Setting Boundaries
- Master active listening and adopt a non-judgmental approach to communication.
 
- Learn techniques for handling sensitive topics with empathy and care.
 
- Understand how to maintain professional boundaries while providing emotional support.
 
Recognising Mental Health Issues
- Identify the early signs of stress, anxiety, depression, and other mental health conditions.
 
- Understand the impact of mental health on individuals, teams, and workplaces.
 
- Examine how cultural and social factors influence mental health awareness and response.
 
Signposting Support and Self-Care
- Learn how to guide individuals to professional mental health resources and community support services.
 
- Understand the principles of safeguarding and confidentiality.
 
- Develop strategies for self-care to maintain your own mental well-being and resilience.
 
How Is the Course Delivered?
The Mental Health First Aid course in Birmingham is delivered over two full days, each lasting approximately 6–7 hours. You can choose from the following options:
- Classroom-based delivery at a central Birmingham venue, with group activities and face-to-face interaction to enhance learning.
 
- Live online sessions are conducted through a virtual classroom, offering the same content and certificate as the in-person course.
 
Both delivery formats are fully interactive and led by accredited trainers, ensuring you gain the same skills, confidence, and a certificate of completion upon course completion.
Entry Requirements
There are no formal prerequisites for this course. It is open to anyone aged 16 or older with an interest in supporting mental health and well-being. Participants should be comfortable engaging in group discussions and role-playing activities, and should have a good understanding of English to follow the course materials.
What to Expect
The course will cover sensitive topics such as suicide and self-harm. We understand that these subjects may be challenging, so if at any point you feel uncomfortable, you are free to pause or step away from the session. If you're booking for someone else, please ensure they are prepared for these topics.
If you have any concerns or questions, our team is available for a confidential conversation to help determine whether this course is right for you.
How Is the Course Assessed?
Assessment in the Mental Health First Aid course is based on practical participation throughout the two days. You will engage in discussions, group activities, and role-playing exercises designed to demonstrate your understanding of the course material. Rather than formal written exams, the emphasis is on active participation, building confidence, and applying the knowledge you’ve gained. Additionally, short quizzes may be included to assess your knowledge and reinforce key concepts as you progress.
Will I Get a Recognised Certificate?
Upon successful completion of the course, you will receive an accredited Mental Health First Aid certificate. This certificate is widely recognised by employers and organisations across the UK.
The certificate remains valid for three years. After this period, it is highly recommended that you take refresher training to ensure your skills and knowledge remain up-to-date. Holding this certificate shows your commitment to supporting workplace mental health and reducing the stigma associated with mental illness.
🎯 Boundaries, Safeguarding & After-Care
This training provides you with the tools to listen, reassure, and guide — not to diagnose or offer therapy. You will learn to set clear boundaries, understand when to escalate concerns to a supervisor or professional, and how to manage sensitive information responsibly. The course also provides follow-up resources and signposting tools so that you know where to find additional support for both yourself and others after completing the training.
On-Site Mental Health First Aid in Birmingham (For Teams)
On-site Mental Health First Aid training in Birmingham allows organisations to train their teams together in a convenient and cost-efficient way.
- ✓Save money compared to individual course bookings
 
- ✓Train your entire team at once to ensure consistency
 
- ✓Choose training dates that fit your team’s schedule, minimising disruption
 
- ✓Tailor the content to suit your specific workplace environment and needs
 
- ✓Promote a unified approach to wellbeing across your staff
 
Birmingham Location and Areas We Welcome Learners From
The Mental Health First Aid courses in Birmingham are held at a centrally located venue, easily accessible by public transport and with ample parking available nearby. We welcome learners from all across Birmingham and its surrounding areas, including Moseley, Kings Heath, Bournville, and Sparkbrook. Many participants also travel from nearby towns such as Solihull, Sutton Coldfield, and Redditch, making this course accessible to a wide community.
Other First Aid Courses in Birmingham
Alongside the Mental Health First Aid course, we offer a variety of accredited First Aid Courses in Birmingham. Some of the popular courses available include Emergency First Aid at Work (EFAW), First Aid at Work (FAW), and Paediatric First Aid. Browse the full list of available dates and training locations on our Birmingham training hub.
Why Book With Us?
When you choose Hurak for your Mental Health First Aid course, you’re not only securing top-tier training but also enjoying a hassle-free experience. Here's why our learners choose us:
- ✓Transparent pricing with no hidden charges so that you can plan with confidence
 
- ✓Over 100,000 learners trained across the UK, ensuring a trusted track record
 
- ✓Industry-recognised certificates, accepted nationwide, enhancing your qualifications
 
- ✓Convenient central venues and the option for on-site training tailored to your team
 
- ✓Flexible payment options, including Klarna instalments, making it easier for you to budget
 
- ✓Dedicated support at every stage, from booking to completion, ensuring a smooth experience