What Is the Mental Health First Aid Course?
The Mental Health First Aid Course in Telford is a hands-on, two-day training programme designed to equip you with the necessary skills to support mental wellbeing in the workplace. Through engaging, interactive sessions, you'll learn to identify the early warning signs of mental health issues, initiate supportive and safe conversations, and respond effectively during a crisis. You will also gain the tools to guide individuals towards professional mental health support.
This course is facilitated by certified instructors who incorporate real-life scenarios and interactive activities to ensure that learning is practical and relevant. By the end of the course, you will be confident in establishing boundaries, listening with empathy, and directing individuals to the appropriate resources for ongoing assistance.
Upon successful completion, you will receive an accredited certificate, recognised throughout the UK, which highlights your dedication to promoting mental health awareness and enhancing workplace wellbeing.
✅ Mental Health First Aiders help create a supportive environment by fostering open communication and being approachable during times of mental health challenges.
Who Should Take the Mental Health First Aid Course in Telford?
The Mental Health First Aid training in Telford is aimed at both individuals and organisations looking to enhance wellbeing and build resilience. This course is especially beneficial for:
- Leaders in wellbeing and equality, diversity, and inclusion (EDI)
- Human Resources and People Management teams
- Team leaders, supervisors, and department heads
- Frontline staff in retail, hospitality, and customer service sectors
- Charities and non-profit organisations
- Anyone who wants to offer mental health support to colleagues, friends, or loved ones
What Will You Learn?
During this two-day Mental Health First Aid course, you will gain the practical skills and confidence to assist others in need. Key areas of learning include:
Recognising and Understanding Mental Health
- Identify early indicators of stress, anxiety, depression, and other mental health challenges
- Understand the impact of mental health on individuals, teams, and overall workplace dynamics
- Consider the influence of cultural and social factors on mental wellbeing
Effective Conversations and Setting Boundaries
- Develop skills in active listening and empathetic, non-judgmental communication
- Learn how to approach delicate conversations with compassion and respect
- Maintain healthy boundaries while providing support and showing understanding
Responding to Mental Health Crises
- Offer safe and immediate support during crises, such as panic attacks or thoughts of suicide
- Utilise a structured action plan to assist in urgent situations
- Recognise when to escalate the situation and involve additional help
Signposting and Personal Wellbeing
- Guide individuals to appropriate professional or community mental health resources
- Understand key principles of safeguarding and maintaining confidentiality
- Develop strategies for your own self-care and maintaining resilience
How Is the Course Delivered?
The Mental Health First Aid course in Telford is conducted over two full days (around 6–7 hours per day). You have the option to choose between the following formats:
- Classroom sessions at our central Telford venue, featuring group activities and direct, in-person interaction.
- Live online courses conducted via a virtual platform, offering the same comprehensive content and certification as the in-person sessions.
Both delivery methods are designed to be highly interactive, led by accredited instructors to ensure you acquire the necessary skills, confidence, and certification upon completion.
Entry Requirements
This course has no formal entry requirements and is open to anyone aged 16 or older who is interested in supporting mental health and wellbeing. Participants should be comfortable engaging in group discussions and role-playing activities, and should have a sufficient understanding of English to follow the course content and materials.
What to Expect
Our goal is to create a supportive environment where all learners feel safe. The course covers sensitive topics, such as self-harm and suicide, so it is important that participants feel prepared. You are welcome to pause or step away if anything makes you uncomfortable during the training. If you're booking for someone else, please ensure they are ready to engage with the content.
If you have any concerns or are unsure whether this course is suitable for you, our team is available for a confidential conversation to help you make an informed decision.
How Is the Course Assessed?
Assessment for the Mental Health First Aid course is continuous and hands-on. You will engage in group discussions, interactive activities, and role-playing exercises that allow you to demonstrate your understanding. There are no formal written exams; the emphasis is on active participation, boosting your confidence, and applying your learning. Throughout the course, you may also complete brief quizzes to assess your knowledge and reinforce key concepts.
Will I Receive a Recognised Certificate?
Upon successful completion of the course, you will receive an accredited Mental Health First Aid certificate, recognised across the UK by employers and organisations.
The certificate is valid for three years. After this period, we recommend taking refresher training to stay updated with the latest information and skills. Holding this certificate signifies your commitment to promoting workplace wellbeing and reducing the stigma surrounding mental health issues.
🎯 Boundaries, Safeguarding & After-Care
This training equips you with the skills to listen, provide reassurance, and guide others — not to diagnose or offer therapy. You will learn to establish clear boundaries, know when to escalate concerns to a supervisor or professional service, and handle sensitive information with care. Additionally, we offer follow-up resources and signposting tools to help you find further support for both yourself and others after the course.
On-Site Mental Health First Aid in Telford (For Teams)
On-site Mental Health First Aid training in Telford provides organisations with the opportunity to train their teams together in a practical and cost-effective way, tailored to their specific needs.
- ✓Minimise disruption by selecting convenient training dates
- ✓Train your entire team in a single session
- ✓Customise scenarios and discussions to fit your workplace's needs
- ✓Save on costs compared to individual bookings
- ✓Establish a unified approach to wellbeing across your workforce
Telford Location and Areas We Welcome Learners From
The Mental Health First Aid courses in Telford are held at a centrally located venue that is easily accessible by public transport, with parking available nearby. We welcome learners from across the town and surrounding areas, including Oakengates, Wellington, Madeley, and Ironbridge. Many participants also travel from neighbouring towns such as Shifnal, Albrighton, and Hadley, ensuring that the course is accessible to a broad community.
Other First Aid Courses in Telford
Alongside the Mental Health First Aid course, we offer a comprehensive range of accredited First Aid Courses in Telford. Popular options include Emergency First Aid at Work (EFAW), First Aid at Work (FAW), and Paediatric First Aid. You can find all available dates and venues on our Telford training hub.
Why Book With Us?
When you book your Mental Health First Aid course through Hurak, you can expect reliability, ease, and great value. Here's what sets us apart:
- ✓No hidden fees, with clear and upfront pricing
- ✓Over 100,000 learners successfully trained across the UK
- ✓Nationwide recognition for our accredited certificates
- ✓Convenient central locations and on-site training options
- ✓Flexible payment plans through Klarna instalments
- ✓Ongoing support throughout your learning journey
