What Is the Mental Health First Aid Course?
The Mental Health First Aid Course in Medway is a practical two-day programme designed to build awareness, confidence, and skills in supporting mental wellbeing. Across interactive sessions, you’ll learn how to recognise early signs of mental ill-health, start safe and supportive conversations, respond appropriately in a crisis, and guide people towards professional help.
The course is led by accredited trainers who use real-world examples and interactive exercises to bring the learning to life. By the end, you’ll understand how to set boundaries, listen without judgment, and signpost people to the right support.
On completion, you’ll receive an accredited certificate, recognised nationwide, that demonstrates your commitment to reducing stigma and supporting workplace wellbeing.
✅ By listening attentively and fostering safe, open dialogue, Mental Health First Aiders help build stronger, more supportive communities.
Who Should Take the Mental Health First Aid Course in Medway?
Mental Health First Aid training in Medway is designed for individuals and organisations that want to strengthen wellbeing and resilience. It is particularly valuable for:
- HR and People teams
- Line managers and supervisors
- Wellbeing and EDI leads
- Customer-facing staff in hospitality, retail, or services
- Charity and third-sector organisations
- Anyone who wants to support colleagues, friends, or family
What Will You Learn?
In this two-day Mental Health First Aid training, you’ll develop practical skills and confidence to support others. Key learning areas include:
Recognising and Understanding Mental Health
- Spot early signs of stress, anxiety, depression, and other conditions
- Explore how mental health affects individuals, teams, and workplaces
- Understand cultural and social influences on mental health
Conversations and Boundaries
- Practise active listening and non-judgmental communication
- Learn how to approach sensitive conversations with care
- Maintain boundaries while showing empathy and support
Responding in a Crisis
- Provide safe support in situations such as panic attacks or suicidal thoughts
- Apply a structured action plan for immediate help
- Know when and how to escalate concerns appropriately
Signposting and Self-Care
- Direct people to professional and community support services
- Explore safeguarding and confidentiality principles
- Build strategies for your own well-being and resilience
How Is the Course Delivered?
The Mental Health First Aid course is delivered over two full days (approximately 6–7 hours each). You can choose between:
- Classroom delivery at our central Medway venue, with group activities and face-to-face interaction.
- Live online sessions, delivered via a virtual classroom with the same content and certificate.
Both formats are fully interactive and led by accredited trainers, ensuring you gain the same skills, confidence, and certificate of completion.
Entry Requirements
There are no formal entry requirements for this course. It is suitable for anyone aged 16 or over who has an interest in supporting others. You simply need to be comfortable taking part in group discussions and role-play activities, and have a good understanding of English to follow the training materials.
What to Expect
We want every learner to feel safe and supported. The training includes sensitive subjects such as suicide and self-harm. If you ever feel uncomfortable, you can pause or step away. If you’re booking for someone else, please ensure they feel ready to participate.
Our team is available for a confidential chat if you’re unsure whether this course is right for you.
How Is the Course Assessed?
Assessment on the Mental Health First Aid course is continuous and practical. You’ll take part in discussions, group activities, and role-play exercises that help demonstrate your understanding. There are no formal written exams — instead, the focus is on participation, building confidence, and applying what you’ve learned. You may also complete a few short quizzes during the course to check your knowledge and reinforce key concepts.
Will I Get a Recognised Certificate?
On successful completion of the course, learners receive an accredited Mental Health First Aid certificate, accepted nationwide by employers and organisations.
The certificate is valid for three years; after this period, refresher training is strongly recommended to maintain current knowledge and skills. Holding this certificate demonstrates a clear commitment to workplace wellbeing and to reducing the stigma surrounding mental health.
🎯 Boundaries, Safeguarding & After-Care
This training focuses on giving you the skills to listen, reassure, and guide — not to diagnose or provide therapy. You’ll learn how to create safe boundaries, when to share concerns with a supervisor or professional service, and how to handle sensitive information responsibly. We also provide follow-up resources and signposting tools, so you’ll know where to find additional support for yourself and others after the course.
On-Site Mental Health First Aid in Medway (For Teams)
On-site Mental Health First Aid training in Medway allows businesses to provide their teams with the skills to address mental health issues directly within the workplace. This method of training ensures that your employees are equipped to identify, support, and guide colleagues towards appropriate help in a familiar environment.
- ✓Train your entire team in a single session
- ✓Customised training scenarios based on your workplace's needs
- ✓Schedule training sessions that suit your team's availability
- ✓More cost-effective than individual courses
- ✓Foster a consistent approach to mental wellbeing across the organisation
Medway Location and Areas We Welcome Learners From
The Mental Health First Aid courses in Medway are hosted at a conveniently located central venue, easily accessible via public transport and with ample parking facilities nearby. Our training is available for individuals from across Medway and neighbouring areas, including Rochester, Chatham, Gillingham, and Strood. Learners from surrounding towns such as Sittingbourne, Gravesend, and Maidstone frequently attend, ensuring our course is accessible to a wide community of professionals.
Other First Aid Courses in Medway
Alongside the Mental Health First Aid course, we also offer a comprehensive selection of accredited First Aid Courses in Medway. Popular options include the Emergency First Aid at Work (EFAW), First Aid at Work (FAW), and Paediatric First Aid courses. You can explore available dates and venues on our Medway training hub.
Why Book With Us?
When you choose Hurak for your Mental Health First Aid training, you're guaranteed a seamless and reliable service. Here's why:
- ✓No hidden fees—clear and transparent pricing
- ✓Over 100,000 learners trained nationwide
- ✓Certificates recognised across the UK
- ✓Central locations and on-site training options available
- ✓Flexible payment options with Klarna instalments
- ✓Comprehensive support throughout the course
