The Importance of Safeguarding in Education
IntroductionMaking sure those in your charge are safe inside and outside your institution should always be your first responsibility if you work in education. You have a moral and legal obligation to respond to any indications that someone may be experiencing abuse at home or in their society.Everyone in the organisation must design and follow rigorous safeguarding policies to guarantee everything is being done to protect individuals at risk. Today�s column explores the significance of safeguarding, particularly in education.What is safeguarding?Even though everyone involved in the education industry should know the word, you might not know what safeguarding entails. Simply expressed, safeguarding refers to the actions taken to protect the health, happiness, and human rights of those entrusted to your care. Safeguarding is typically used in environments with a duty of care for children, adolescents, or vulnerable adults, such as in the education, health, and social care sectors.Why is safeguarding important?Safeguarding is crucial for defending vulnerable people from injury, abuse, and neglect. Failure to uphold your safeguarding obligations may cause someone�s suffering to continue. Effective safeguarding is essential to identify the warning signs of abuse and notify the appropriate authorities in time to assist victims.Safeguarding is essential in schools because the teaching staff has unique access to information about how kids grow, act, and interact with others. So, they are more likely to detect physical or psychological abuse. They can also use their special position to inform kids about the risks they face inside and outside the classroom and how to receive help.What is safeguarding policy?A company�s safeguarding strategy outlines how it intends to safeguard individuals� welfare in its care. It should outline the organisation�s plans for safeguarding children, adolescents, and vulnerable adults against danger and abuse inside and outside its facilities.Education organisations must have a written safeguarding policy statement as part of their duties. The organisation�s safeguarding policy should be outlined in this statement and its commitment to safeguarding and strategies for keeping persons under its care safe.You might want to refer to the official Ofsted safeguarding policy and inspectors� instructions as a resource. These materials set forth the criteria for evaluating safeguarding in early childhood education and skill-building settings across the nation.Safeguarding is essential in schools because the teaching staff has unique access to information about how kids grow, act, and interact with others. So, they are more likely to detect physical or psychological abuse. They can also use their special position to inform kids about the risks they face inside and outside the classroom and how to receive help.What are the six principles of safeguarding?Six safeguarding principles are outlined in The Care Act 2014, the primary safeguarding law that applies to NHS bodies. Although this statute solely pertains to NHS institutions, these concepts are applicable everywhere, especially in the field of education.PersonalisationThe assumption of person-led decisions and informed consent are all aspects of empowerment.PreventionIt is preferable to act now before harm is done.ProportionalityIs the ability to respond in a way that is both reasonable and least invasive, given the risk at hand.Protectionaid and advocacy for those who are most in need.PartnershipServices that work with their communities to find local solutions. Communities can help prevent, identify, and report neglect and abuse.AccountabilityAccountability and openness in providing safety measuresWhat is safeguarding children?Any educational organisation in charge of children must have a defined safeguarding procedure. A key component of the overall safeguarding process is child protection, which aims to protect children in your care from danger, abuse, or exploitation.These four categories describe child safety:Defending kids from maltreatment and cruelty.Avoiding harm to children�s growth or health.Ensuring that children receive safe and efficient care as they grow.Taking measures to ensure the best outcomes for all children and young people.Who is responsible for safeguarding children?Everyone who interacts with children has a duty to keep them safe. To do this, they must be aware of the warning signs of abuse and follow the procedures for reporting their concerns. Working Together to Safeguard Children, government guidance outlines how everyone must be responsible, communicative, and alert to safeguard children from harm.Local governments and social care teams are responsible for conducting investigations once concerns have been raised. The criteria for a wide range of authorities, organisations, and people who have a duty of care for children are outlined in Sections 10 and 11 of the Children Act of 2004.What is contextual safeguarding?Understanding and responding to children�s or young people�s experiences of damage outside their families is a key component of the contextual safeguarding method. It acknowledges young people�s connections with their neighbourhoods, educational institutions, and online networks that can result in abuse, injury, or exploitation.Individuals with safeguarding obligations, such as those working in the education sector, must recognise the need to act when appropriate because many parents have little to no influence on these connections outside the family home.What is the safeguarding of vulnerable adults?At times, it may be vital to protect adults and children. These people are referred to as �vulnerable adults.�A vulnerable adult is a person who is over 18 and who is either unable to care for oneself or who, due to their circumstances, is very susceptible to exploitation or damage. Some elements that may contribute to the classification of people as vulnerable include:physical or mental impairmentsAdvantage of povertyexperiencing traumaRacial, religious, or political exclusionrejection from their families or communitiesBut everything is covered in this list. No, employees must be aware of any person in their care who may be vulnerable to exploitation or abuse. They must make sure that any warning indications put forward by these people are seen and taken seriously.Safeguard trainingThis blog cannot cover every aspect of safeguarding because it is a vast subject. You must receive formal training to gain a solid understanding of safeguarding practice. When it comes to training, ESS offers a few different choices for individuals who are interested in learning more about protecting adults.The three-month Level 2 course, NCFE CACHE Understanding Safeguarding and Prevent, focuses on the fundamentals of Prevent Duty and safeguarding, particularly internet safety. This course offers the theoretical understanding required for protecting adults. This might involve employment in hospitals, adult education programmes, community centres, and jails.We heartily suggest the free online courses offered by the Education & Training Foundation for individuals seeking yearly updates to maintain their safeguarding knowledge and credentials. Depending on your job situation, we recommend their Safeguarding in FE and Training and Safeguarding & Safer Recruitment in FE courses.
Bartending Licence Requirements In The UK
Introduction�For hundreds of years, pub culture has played a significant role in the U.K. society, with cities teeming with everything from independent gastropubs and trendy bar chains to little towns with pubs that can barely hold fifteen patrons. The laws governing the consumption and sale of alcohol have been altered over time, most notably in 2005, to fight perceived �binge drinking� to take into account changes in how society regards alcohol, or �booze,� as the Brits call it. Many restaurants now stay open until the wee hours, with some not even closing, replacing the traditional �eleven p.m. last orders� with the striking of the bell behind the bar and subsequent �closing time�.Premises LicenceUnder the previous Licencing Act of 1964, pubs and clubs in the United Kingdom had to possess a Justice Licence in order to serve alcohol to patrons inside the establishment. Everything was changed by the Licencing Act of 2003, which went into effect in 2005. Now, to serve alcohol or conduct �licensable activities�, such as selling food between eleven p.m. and five a.m., you need a �Premises Licence.� A premises licence is also required for many entertainment activities, such as staging a play, hosting a wrestling match, or hosting a dance or live music event, even if they are being done for charitable reasons.A Designated Premises Supervisor (DPS) must be appointed, or the applicant must have completed the necessary training to have a Personal Licence (described below). The Premises Licence, which must be prominently displayed inside the institution in question, shall list this DPS by name. There is no time limit on these premises licences. But renewal is frequently subject to an annual price, ranging from �100 to �2,000 every year, depending on what the local council determines to be the �fee band� (i.e., the worth) of the property where alcohol is being sold.You may be asked to grant the police, including members of their licencing department or council members, access to your premises at any time to inspect your licence and related documents. The penalties for violating licencing laws can be severe: not producing your licence when asked for will result in a maximum fine of �1,000; engaging in activities on your property that are not permitted by your licence will result in a substantial fine, a jail sentence of up to six months, or both. .banner-blue { border-radius: 10px; overflow: hidden; border: 2px solid #ccc; box-shadow: 0 4px 8px rgba(0, 0, 0, 0.2); background-color: #fdf9ee; } .book-now { color: white; background-color: #DF3D52; border: none; padding: 15px 60px; border-radius: 5px; cursor: pointer; font-size: 20px; text-decoration: none; } .book-now:hover { /*text-decoration: none;*/ color: white; background-color: #c33f50; } Get your Legal Personal Licence by signing up for our APLH courses Personal Licence Courses Book Now Rated Excellent on major review sites Personal LicenceA personal licence permits the owner to sell alcoholic beverages from designated locations. Once it gets its premises licence, it is required to have at least one employee who is licenced personally working. This indicates that the personal licence holder (PLH) authorises sale or supply of alcohol. No matter how many employees are under them, the PLH is entirely in charge of selling alcohol in a location (most, if not all, of whom will have no qualifications or licence). You can work and sell booze anywhere with a licence, including casinos, supermarkets, sports facilities, and amusement parks, if you have a PLH qualification. For one of these licences, you must be eighteen or older.You must take the APLH (Award for Personal Licence Holders) course, a multiple-choice exam with a pass level of 70% administered by local authorities. If you pass, thorough background checks are done to investigate criminal offences. You will receive the licence once this is finished and it is evident you have no unfinished convictions (for instance, you are no longer performing community service or are not out on bail for an offence). The local police force will receive notification of your application from the licencing body and will have the opportunity to object to you receiving a Personal Licence if it turns out that you have any convictions left on your record. If this happens, you can present your argument with the licencing authorities at a hearing.A Personal Licence is valid for ten years in England and Wales. To maintain the licence, the licence holder must succeed in a refresher course after five years.The authorities treat anyone who doesn�t follow the law quite harshly. For instance, you need to submit an application to the licencing body for the region where you typically live. It is illegal to fail to notify them of any change in your personal information, such as moving out of the area. Additionally, you must inform the court that you have a personal licence at your first court appearance if you are accused of any other crime while designated as a PLH; failing to do so is, once again, a crime. A conviction could result in suspension or possibly the loss of your personal licence.SupervisorsAccording to the U.K. Licencing Act 2003, every licenced location must have a Designated Premises Supervisor (DPS) who is listed on the premises licence and who owns a current Personal Licence. It�s possible that this isn�t the owner of the company or property but rather a manager or supervisor that the owner has hired to handle the day-to-day management of the pub, bar, club, etc. The sale and service of alcohol is prohibited at a licenced business if it lacks a DPS or a personal licence that is still in effect. It�s crucial to remember that when a fully licenced establishment has a designated premises supervisor (DPS) who owns a Personal Licence, the DPS is not obliged to be present when alcohol is served.The Designated Premises Supervisors (DPS) of licenced properties are also periodically reviewed by the licencing authority, who can revoke the DPS�s licence at any time. Every candidate for a DPS position must pass a rigorous screening process. The police have the right to oppose if they have any concerns about a candidate�s behaviour in the past or present or their criminal history. The licencing authority considers these issues to decide whether to approve or deny the DPS application.ConclusionA premises must have a current premises licence to identify the designated premises supervisor (DPS) (not necessarily the owner), who must also hold a personal licence to sell or serve alcohol or host events like live music. However, the DPS does not need to be constantly present as long as one employee on duty has a Personal Licence.
Differences Between Personal Licence and Premises Licence
Knowing the distinction between a personal licence and a premises licence is crucial for anyone who holds a personal licence. You can sell alcohol if you have a personal licence, but only a business owner can do so if they have a premises licence.We will go over the distinctions between a personal licence and a premises licence and what each covers in this blog post. The advantages of holding each sort of licence will also be discussed.An individual is given a personal licence, also known as an alcohol personal licence, that enables them to approve the sale of alcoholic beverages from licenced locations. Alcohol sales are among the activities that can be conducted on premises with a licence.An individual who owns the property, occupies it, or has been given permission to do so, such as a tenant, is given a premises licence. People over 18 must apply, and the space must be used for commercial purposes. While premises licences are specific to one location, personal licence holders can work in any licenced establishment in England and Wales.What is a Personal Licence?A personal licence is a licence which permits you to sell alcohol on licensed premises. It is renewed once every ten years. It will be revoked if you do something that puts your licence in danger. Each licenced premises must have one personal licence holder.What are the benefits of an Alcohol Personal Licence?The benefits of having a Personal Licence are:You can work in licensed premises for the supply of alcohol in the UK, except in Scotland. To sell alcohol in Scotland, you need to get a Scottish Personal Licence.It conveys that you are a responsible person who is knowledgeable about the sale of alcohol.It also demonstrates your commitment to working in the hospitality industry, giving you a career boost.You can authorise the sale of alcohol from licensed premises, which can benefit businesses.What is the cost of a Personal Licence?A Personal Licence costs �37 and must be paid to your local municipality. When getting your standard DBS (Disclosure and Barring Services) check, you could additionally have to pay additional fees (around �25). Your licence is valid indefinitely.To learn more about the Personal Licensing Act and the relevant agencies, Visit Gov.UK.Who Should Hold a Personal Licence?One personal licence holder in charge of selling alcohol must be present in every establishment. There must be a designated premises supervisor if there is only one person. However, more than one person with a personal licence may work at a single location. For instance, it is crucial to consider the benefit of putting assistant managers through the personal licence requirement if the business has many of them. This will make it possible to divide up the responsibility of selling alcohol. Additionally, it will look favourably upon any licence applications or reviews. However, you are not required to engage other personal licence holders other than the appointed premises supervisor.How to apply for a Personal Licence?When requesting a Personal Licence, you must:Be over the age of 18,Possess a legal form of identification, andEarn a credential in APLH Personal Licence Course (e.g. the Level 2 Award for Personal Licence Holders)Possess a fundamental Designated Premises Supervisor DBS check or local licencing authority check (obtained within the last three months)Fill out a personal licence application form, pay the required price, and deliver it to your local council.Here is further information on how to apply for a personal licence. .banner-blue { border-radius: 10px; overflow: hidden; border: 2px solid #ccc; box-shadow: 0 4px 8px rgba(0, 0, 0, 0.2); background-color: #fdf9ee; } .book-now { color: white; background-color: #DF3D52; border: none; padding: 15px 60px; border-radius: 5px; cursor: pointer; font-size: 20px; text-decoration: none; } .book-now:hover { /*text-decoration: none;*/ color: white; background-color: #c33f50; } Get your Legal Personal Licence by signing up for our APLH courses Personal Licence Courses Book Now Rated Excellent on major review sites What is a Premises Licence?Premises where entertainment and other activities, such as the sale of alcohol, take place according to the Licensing Act of 2003 must possess a licence. The premises licence is valid for the existence of the company that provides regulated entertainment and/or alcohol.What are the benefits of a Premises Licence?Possessing a premises licence has numerous advantages, including:A club premises certificate provided by a premises licence enables companies to sell alcohol and host activities that require a licence.It shows that the location is managed by trustworthy people who are informed about the sale of alcohol.Club premises certificates can help businesses stand out from the competition by demonstrating their dedication to following the law.A premises licence holder can also increase a company�s appeal to customers by demonstrating that they take their obligations seriously.What are the licenceable activities covered by a premises licence?Licensable activities that fall under the scope of a premises licence areThe retail sale of alcohol,The provision of supervised entertainmentThe serving of late-night refreshmentsWhat is the cost of a Premises Licence?Depending on the kind of premises and the activities conducted there, a Premises Licence can range in price. For instance, venues for music and dancing will generally cost more than venues for the exclusive sale of alcoholic beverages. The rateable value of the premises also affects the price of a premises licence.Who can apply for a premises licence?The following can apply for a premises licence:Any person or individuals who are 18 years of age or older who intend to operate a business involving the use of the premises for licensable activities,businesses or partnerships,Organisations like hospitals, charities, schools, and village hall committees.What is a Complete Premises Licence Application?The following documents have been submitted with the completed application for a premises licence:the licence fee based on the rateable business value of the property (www.voa.gov.uk);the operating schedule;a plan of the property; and,If alcohol sales are intended, a form of consent signed by the person the applicant proposes as the designated premises supervisor (DPS).How to apply for a Premises Licence?For a Premises Licence, you must:Be over 18 years old,Possess a legitimate kind of identification, disclose your operational timetable, and comprehend your licencing goalsPossess a location used for business reasonsFill out a premises licence application form, attach the requisite fee, and deliver it to your local government or approved premises supervisor.We hope this explanation of the distinctions between a Personal Licence and a Premises Licence, as well as the requirements and fees related to each, has been helpful. Please get in touch with us if you have any more inquiries.
How to Get a Personal Licence
Getting a Person Licence is mandatory for you if you want to sell alcohol on behalf of any licensed premises in the UK. The license allows you to become a Designated Premises Supervisor for a business that supplies alcohol.If you�re caught selling alcohol without a Personal Licence in the UK, you can be sentenced to imprisonment for up to 6 months or a fine of up to �20,000, or both.�It�s an easy 3-step process that involves getting the right qualification, completing a DBS check, and submitting an application. In this blog, I�m going to discuss these steps in detail on how to get a Personal Licence, and other relevant information that you must know.What is a Personal Licence?In the United Kingdom, local councils issue a Personal Licence to individuals whose job involves selling alcohol on behalf of any licensed premises. A Personal Licence doesn�t have an expiry date, and the personal licence application fee is �37.A Personal Licence is often referred to as APLH and Personal Alcohol Licence.The purpose of issuing this licence is to ensure that individuals who are responsible for selling Alcohol for the licensed premises they are working in must do it responsibly and professionally.Having a Personal Licence proves that personal licence holders are well equipped with the knowledge and skills to sell alcohol legally. Moreover, it shows that these licence holders are well aware of maintaining a safe environment for everyone on the premises.How to Get a Personal LicenceGetting a Personal Licence involves three simple steps.Step 1: Pass the APLH Personal Licence Training CourseThe first to get a Personal Licence is to complete the ALPH Personal Licence Course successfully.BOOK NOWYou can complete this course in one day with only 5 hours of classroom learning and some self-study. You will be assessed by a multiple-choice APLH exam.This Personal Alcohol Licence Course follows the syllabus of the Highfield APLH Level 2 Award for Personal Licence Holders qualification.Personal Licence Mock ExamTo complete this course, you must pass an MCQ-based assessment. Before you attempt the real ALPH course test, taking this mock test will help you.Take The Mock Test NowStep 2: Complete the DBS CheckGetting a DBS check is an integral part of your Personal Licence application. You must carry out a recent Disclosure and Barring Service check, which will cost you a �25 fee.Step 3: Complete & Submit ApplicationAfter completing your APLH Personal Licence Course and getting a DBS check, the final step is to complete and submit your Personal Licence application.Personal Licence Application Check out our video on how to get a Personal Licence. Eligibility Criteria for Getting a Personal LicenceBefore you apply for a Personal Licence, make sure you meet the following eligibility criteria:Must have the legal authorisation to work in the UK,Must be 18 years old,Completed the APLH Course.Also�Must not be found guilty of any relevant crimesMust not lose a Personal Licence in the last 5 years. .banner-blue { border-radius: 10px; overflow: hidden; border: 2px solid #ccc; box-shadow: 0 4px 8px rgba(0, 0, 0, 0.2); background-color: #fdf9ee; } .book-now { color: white; background-color: #DF3D52; border: none; padding: 15px 60px; border-radius: 5px; cursor: pointer; font-size: 20px; text-decoration: none; } .book-now:hover { /*text-decoration: none;*/ color: white; background-color: #c33f50; } Get your Legal Personal Licence by signing up for our APLH courses Personal Licence Courses Book Now Rated Excellent on major review sites Requirements For Personal Licence ApplicationRecent DBS check2 countersigned photographs Original certificate of your qualification Pay �37 feeDisclosure of convictions form (if applicable)How Long Does a Personal Licence Last?A Personal Licence does not expire and lasts forever. In the past, it used to expire after 10 years.Read our blog, �How Long Does a Personal Licence Last,� to get more information about the validity of a Personal Licence.How Much Does a Personal Alcohol Licence Cost in the UK?The application cost for your Personal Licence is �37. This is an application fee, which should be paid to your local council. Apart from the application fee, you must pay �25 for getting your basic DBS Check.Personal Licence RenewalA Personal Licence lasts indefinitely, so you don�t need to go for its renewal.Do I Need a Personal Licence (APLH)?You need a Personal Licence if you plan to get a job that involves selling alcohol, such as in pubs.According to the Licensing Act 2003, licensed premises (premises that serve alcohol) must employ a Designated Premises Supervisor holding a Personal Licence.Personal Licence ScotlandYou need a Personal Licence Scotland if you�re living in Scotland and intend to work in licensed premises that serve alcohol.Apply for your SCPLH Scottish Certificate for Personal Licence Holders now.APPLY NOWChange of DetailsHolders of Personal Licences must maintain their information current. If you don�t, you risk being prosecuted.You must inform your licencing authorities of changes, such as those to your name or address. The organisation that issued your licence is always your licencing authority. This service costs �10.50. div.wpforms-container-full .wpforms-form label.wpforms-error{ display: none; } /* The Modal (background) */ .ebook-modal { display: none; /* Hidden by default */ position: fixed; /* Stay in place */ z-index: 1; /* Sit on top */ padding-top: 100px; /* Location of the box */ left: 0; top: 0; width: 100%; /* Full width */ height: 100%; /* Full height */ overflow: auto; /* Enable scroll if needed */ background-color: rgb(0,0,0); /* Fallback color */ background-color: rgba(0,0,0,0.4); /* Black w/ opacity */ } div.wpforms-container-full .wpforms-form input[type=submit], div.wpforms-container-full .wpforms-form button[type=submit], div.wpforms-container-full .wpforms-form .wpforms-page-button { border: 1px solid #ddd; font-size: 1em; font-family: inherit; padding: 9px 31px; background: #0f7c90; color: white; /* display: flex; */ /* width: 100%; */ position: absolute; bottom: -418px; right: -150px; /* margin: auto; */ justify-content: center; align-items: center; } /* Modal Content */ .ebook-modal-content { display: flex; flex-direction: column; justify-content: space-between; align-items: baseline; background-color: #fefefe; margin: auto; padding: 31px; border: 1px solid #888; width: 30%; position: relative; } /* The Close Button */ .ebookModal-close { color: #aaaaaa; float: right; font-size: 20px; font-weight: bold; cursor: pointer; position: absolute; right: 21px; top: 10px; } .ebookModal-close:hover, .ebookModal-close:focus { color: #000; text-decoration: none; cursor: pointer; } div.wpforms-container-full { margin: 0px auto 20px;!important } .ebookModal-header{ color:#0f7c90;font-size:30px;margin:0 30px } @media (max-width:576.888px){ .ebook-modal-content { width: 90%; } } @media (max-width:768.888px){ .ebook-modal-content { width: 70%; } .ebookModal-header{ font-size:20px!important; margin:0 } } @media (min-width:768.888px){ .ebook-modal-content { width: 50%; } } @media (max-width:1024.888px){ div.wpforms-container-full .wpforms-form input[type=submit], div.wpforms-container-full .wpforms-form button[type=submit], div.wpforms-container-full .wpforms-form .wpforms-page-button { width: 100%; position: static; } .ebookModal-header{ margin:0; font-size: 25px; } } @media (max-width:1280.888px){ .ebookModal-header{ margin:0; font-size: 30px; } } @media (min-width:992px){ .wpforms-submit-spinner{ max-width: 100%!important; position: absolute!important; top:250px!important; left:150px!important; transform: translate(-50%,-50%)!important; } @media (min-width:1280.888px){ div.wpforms-container-full .wpforms-form input[type=submit], div.wpforms-container-full .wpforms-form button[type=submit], div.wpforms-container-full .wpforms-form .wpforms-page-button { border: 1px solid #ddd; font-size: 1em; font-family: inherit; padding: 9px 31px; background: #0f7c90; color: white; /* display: flex; */ /* width: 100%; */ position: absolute; bottom: -380px; right: -150px; /* margin: auto; */ justify-content: center; align-items: center; } } Download our Personal Licence (APLH) Test Prep Book for free! × [wpforms id="20453" title="false"] #myImg{ cursor: pointer; } Frequently Asked Questions (FAQs)What does forfeiting a Personal Licence mean?A court may order the cancellation of a Personal Licence if convicted of a relevant offence. It�s also known as being forfeited. Courts can also impose a suspension of up to six months on a Personal Licence.Can I apply for a licence with a criminal record?If you have a criminal record, it does not automatically disqualify you from applying for a Personal Licence. The licensing authority will assess whether your conviction is relevant to your licence application before making a decision.What identity checks are required for my licence application?You can do it online in most cases. Just ensure someone important, like a lawyer or a respected person (solicitor or notary), signs your passport photos.
Reason Why Your Personal Licence Can be Suspended
Yes, a Personal Licence can be suspended or revoked if any of the offences are committed by the licence holder. The Licensing Act 2003 has a complete list of these offences that can lead to suspension of your licence. It guarantees that the licence holder is an accountable, law-abiding citizen.A Personal Licence ensures that its holder is competent enough to operate or oversee a company that provides or sells alcohol in a professional way. If licence holders don�t follow the rules or expectations, their licence can be suspended or revoked.Personal Licence holders risk having their licences cancelled for up to six months if it�s found that they are not adhering to the requirements.What Happens If a Personal Licence Gets Suspended or Revoked?A Personal Licence can get suspended or revoked for up to six months, which means the business will face a loss of 6 months. Moreover, the staff won�t be employeed or get paid during this time period. This will lead to damage to the owner�s reputation for customers and staff. Once the Personal Licence gets suspended or revoked, the holder will have to re-apply for it, which means paying additional costs.How Can You Lose Your Alcohol Licence in the UKYou can lose your Alcohol Licence in the UK if you:fail to meet the requirements you stated you met on your application.used false documentation or an alias.allowed another person to use your licence to engage in licensable behaviour and receive a sentence or disposal for a relevant offence.the date your sentence restrictions end puts you in the �Automatic Refusal� category of the licence criteria.are not authorised to work in the United Kingdom (unless you are a director of a UK-registered company).violate the licensing requirements.are not considered a fit and proper person to hold a licence if you violate any of the licence conditions, including any additional conditions imposed on your licence.fail to complete the required training.receive a sentence or disposition for a relevant offence, and the date your sentence restrictions end puts you in the �Consider Additional Factors� category of our licence criteria.are not qualified to have a licence.Lost, Stolen or Damaged Personal Alcohol LicenceUnder section 126 of the Licensing Act 2003, if you lose your Personal Alcohol Licence or it gets stolen, you must inform the Licensing Authority. You must complete the application form and send it to the Licensing Authority. With the application, you must pay a fee of �10.50 in the form of a cash, cheque, or postal order. You can also make credit/debit card payments over the telephone.If your Personal Licence gets damaged, you can send the old licence with the ID card and paper copy to the Licensing Authority. Then you will receive new licence documents from the authority.Surrender a Personal Alcohol LicenceA Personal Licence doesn�t expire and has a lifetime validity, but the holder can surrender it whenever they want. If a Personal Licence holder decides to surrender the licence, they must inform the Licensing Authority in a proper way.To surrender your Personal Licence, you must:Complete the application form.Send your Personal Licence with the ID card and paper copy. Reasons for Getting Your Licence SuspendedThe UK Government may suspend your licence for either one or all of the following reasons.If they think that you are a danger to everyone�s safety.If they think that doing so is for the general welfare.How Can a Pub Lose Its Licence in the UKThere could be a number of reasons why a pub can lose its Alcohol Licence in the UK.Serving Alcohol to Individuals Under the Legal Drinking AgeServing Alcohol to visitors of the pub who are under the legal drinking age is one of the serious reasons a pub can lose its licence. In the UK, this age is 18.Breach of Licensing HoursIf a pub is caught selling alcohol outside the licensing hours, they can lose their licence.Violation of Noise RegulationsAlthough pub are supposed to be a lively place with musicand alcohol, there are still some regulations. Violating noise regulations can result in losing a licence.Breach of Fire Safety RegulationsA pub in the UK risks losing its license if found in breach of Fire Safety Regulations. It shows that a pub is compromising the safety and well-being of patrons and staff.Selling Alcohol without a Valid LicenceIn the UK, if a pub is selling alcohol without a valid licence can lead to the revocation of its licence, as it�s violating one of the major regulatory requirements.Violating Health and Safety RegulationsViolating Health and Safety Regulations shows a failure to maintain a safe and secure environment for customers and employees. It can lead to losing a licence.How to Get an Alcohol Personal Licence?Getting an Alcohol Personal Licence is a 3-step process. First, you must first pass an APLH Personal Licence Course. Then, get your DBS check and finally, complete and submit your application.Learn more about this in our detailed blog, �How to Get a Personal Licence�. .banner-blue { border-radius: 10px; overflow: hidden; border: 2px solid #ccc; box-shadow: 0 4px 8px rgba(0, 0, 0, 0.2); background-color: #fdf9ee; } .book-now { color: white; background-color: #DF3D52; border: none; padding: 15px 60px; border-radius: 5px; cursor: pointer; font-size: 20px; text-decoration: none; } .book-now:hover { /*text-decoration: none;*/ color: white; background-color: #c33f50; } Get your Legal Personal Licence by signing up for our APLH courses Personal Licence Courses Book Now Rated Excellent on major review sites
Differences Between Risk Control and Hazard Control
Identifying threats is one of the first tasks you must take when conducting a risk assessment. You can then evaluate the hazards after this. But how do hazards and risks differ from one another?Since the terms, risks and hazards are frequently used interchangeably, you are not alone in wondering what the distinction is.The two terms are synonymous. There is no risk if there is no hazard. But they differ, and comprehending those variations is crucial to risk analysis. Let�s examine the distinctions between hazards and risks and their relationships. What is a Hazard?Anything that has the potential to be harmful is a hazard. A risk can result in loss, harm, death, or other adverse outcomes.There are risks in almost every workplace, family, and setting. A material, piece of equipment, activity, working approach, or process could all be hazards. We are legally required to identify dangers at work when performing risk assessments.Let�s first define a risk before we examine the risk connected to this hazard. A forklift truck, for instance, could be a risk. Both individuals who use it and those who work close to it could be harmed by it.What is a Risk?A risk is a possibility that the hazard will cause harm to someone. A risk evaluates the likelihood and severity of a potential injury.The risk is evaluated based on the possibility of harm occurring and the severity of the injury. When these two criteria are taken into consideration, a risk may be large or low.The likelihood and severity are calculated to determine the risk level. When looking at how a risk assessment was conducted, you will frequently encounter a risk matrix, such as this:The degree of harm could be anything from minor, short-term damage to serious, permanently disabling injuries or death. The risk of harm from the danger can be anywhere between very rare to quite likely.Implementing Risk ControlGenerally speaking, there are six risk-controlling actions you can take:EliminateSubstituteIsolateEngineering controlsAdministrative controlsPersonal protective equipment (PPE)EliminationThe eradication of a hazard is not always possible, even though it will always be the best course of action. The risk of someone being exposed to a hazard is automatically eliminated if hazards can be removed entirely. An illustration of this would be the risk of lead poisoning that existed in the past for people working at gas stations and other occupations that required frequent contact with petroleum. Two initiatives�the self-service gas pump and the removal of lead from petroleum�have eliminated that risk.Substitution of the Hazard with Lesser RiskWhile replacing the risk may not eliminate all of the dangers connected to a given process or activity and may even introduce new risks, doing so should nevertheless lessen the overall risk of injury or adverse health impacts. For instance, painting a house�s gable end would need you to work at the top of a ladder while someone else supported the ladder below you. Scaffolding might be used in place of a ladder. While the sturdier platform wouldn�t remove the risk of falling, it would make working conditions much safer.Isolation of the HazardWhen isolating a hazard, this can be done by limiting access to plant and/or equipment, or in the case of poisonous or explosive materials, by putting them away in a safe container and doing so under stringent supervision. While installing noisy equipment in an inaccessible enclosure or room isolates the hazard from people, a fume cabinet can isolate the risk from people nearby if you�re utilising specific chemicals (s). The appropriate and secure storing of fireworks during a display is a prime illustration of this.Engineering ControlsThe term �engineering� here can be slightly misleading as we are not discussing mechanical or electrical engineering. What is meant by the use of the word �engineering� is as an alternative to the words� devising�, �designing� or �redesigning� a process to place a barrier between the person(s) and a hazard or removing the hazard entirely from the person�s vicinity, such as machinery guarding, proximity guarding, extraction systems or removing the operator to a remote location away from the hazard.Administrative ControlsWhen discussing administrative controls, we refer to how things are carried out and how individuals collaborate to finish a task. To reduce any risk of injury and/or adverse health impacts, administrative controls include implementing standard operating procedures, safe work practices, and/or providing adequate and sufficient training, teaching, or information (s).Personal Protective EquipmentGloves, glasses, earmuffs, aprons, safety shoes, and dust masks are a few examples of personal protection equipment (PPE), all intended to reduce exposure to specific risks. PPE is typically employed in conjunction with one or more of the other control measures discussed above and is typically considered the last line of defence. It is well known that single-use dust masks cannot consistently produce and maintain an effective seal around the nose and mouth, which can cause a harmful false sense of security and, as a result, an increased risk. This is an example of the ineffectiveness of this control strategy. When this is the case, a dust extraction system with fitting air respirators may be preferred, especially if utilising chemicals containing isocyanate poses a risk of severe health impacts even at extremely low exposure levels.Difference Between Hazard and RiskA risk can take many forms because danger may be harmful in various ways. For our example of a hazard, we employed a forklift. The operation of a forklift truck has the potential to cause harm in several ways, including:Contact with pedestriansOverturningContact with other vehicles or machinesDropping the loadUnauthorised useBy putting management practises in place, the risk can be reduced. Keep in mind that likelihood and severity determine the danger. To ensure that even if an employee was exposed, the amount would be so little that the consequences would be minimal, the severity may be decreased, for instance, by only permitting a very small amount of the material to be obtained. By establishing ventilation and exclusion zones, mandating the use of personal respiratory equipment, and enforcing these measures, the chance of dangerous exposure could also be decreased.To ensure that something with the potential to cause harm (the hazard) cannot actually cause harm or that the harm is minimised, a combination of control measures can drastically lower the risk level (the risk). A work may frequently be labelled as high risk when it is actually high hazard. A task or activity need not be high risk just because it entails risks. Hazardous work can be made safe if each risk is managed so that the activity may be completed without incident. The risk is still present, but it is under control.At Hurak, we specialise in offering online courses that cover a wide range of workplace health and safety topics. Feel free to contact us if you have any questions or want more information on any of these.
Health and Safety Officer: Key Roles and Responsibilities
Promoting health and safety in the workplace is crucial, given the predicted 38.8 million working days lost due to work-related illness in 2019�20.Health and safety officers assist their business in ensuring the workplace is safe and secure for their employees by working to prevent accidents, injuries, and any illnesses related to the workplace. This position is focused on controlling risks in addition to the obligation of the business and employees to protect health and safety at work.In this post, we look at how to become a health and safety officer and offer advice on the duties and obligations required, as well as suggestions to get you started. We also consider which laws should be followed while implementing policies and procedures so that you may make judgments that will ensure everyone�s safety.With our approved Health and Safety training courses, you can learn about common workplace dangers and find out how to keep everyone safe. These programmes are meant to provide you the knowledge you need to identify potential risks in your company.Health and Safety OfficerAs a health and safety officer, a qualified individual oversees and controls the organisation�s adherence to health and safety regulations. By ensuring that accident prevention and the proper health and safety procedures are followed at all times, you continuously promote safety awareness as a health and safety officer.Any organisation that wants to avoid avoidable accidents or injuries must maintain constant monitoring. Health and safety officers must be knowledgeable about the Health & Safety at Work Act of 1974 and other pertinent health and safety laws. They should know their general responsibilities, applicable laws and codes of conduct, enforcement methods, ways to access and disclose information, and requirements.A Health and Safety Officer plays a crucial role in mitigating construction claims by implementing proactive safety measures and ensuring strict adherence to regulatory guidelines. Their responsibilities include conducting thorough site inspections, identifying potential hazards, and fostering a culture of safety to minimize the risk of incidents that could lead to construction claims.They will be responsible for maintaining safety data, developing new practices, and bolstering current regulations in this capacity. Health and safety officers are crucial to keep workers safe and promote a more effective and productive workplace.Becoming familiar with current legislation may ensure a consistently safe workplace environment. Being a health and safety officer is a fulfilling career, whether you work in an office, school or even on a construction site.As a health and safety officer, you can focus on a particular subject, like first aid or fire safety, or you might decide to offer advice on all safety-related matters. Regardless of your path, you will be accountable for helping your business uphold a high health and safety standard and ensure that employees� welfare and well-being are always protected.Health and Safety Officer: Roles and ResponsibilitiesThe primary duty of a health and safety officer is to ensure everyone�s safety at all times. To do this, they will be responsible for a variety of tasks. Regarding safeguarding employees employed by the company and anybody else its operations might impact, there are specific obligations that the organisation must respect (e.g. members of the public). To assist their employer in maintaining the continued efficacy of the control measures put in place by the competent person, officers should be aware of their tasks and obligations (who may be the employer, the health and safety officer, or someone else).Health and safety officers frequently concentrate on examining workplace locations to guarantee adherence to pertinent legislation. It is part of their responsibility to get familiar with typical workplace dangers and to know how to deal with them if they become risks. In complex healthcare environments, this operational safety function is often overseen at a strategic level by a�Medical Directorship, which holds ultimate responsibility for clinical governance and patient safety protocols. Making decisions on creating and promoting successful policies can be aided by this foundational knowledge.Generally speaking, health and safety officers may be in charge of:Monitoring and evaluating dangerous or harmful situations.Drafting health and safety regulations that are specific to the tasks at hand.Putting health and safety measures into action.Doing risk analyses.Checking the electrical apparatus.Examining previous mishaps to determine what went wrong and how to avoid it.Keeping in touch with employees who cannot work due to illness or injury.Distributing pertinent information about preventing accidents.Assisting staff and setting up training as required.Communicating about provisions, such as first aid supplies, with the first aider and/or designated person.Taking current health and safety training to stay knowledgeable.Officers in charge of health and safety are in charge of implementing plans that follow the plan, do, check, and act method.PlanDoCheckActNo matter where you work, by following these four measures, you can guarantee that health and safety are always maintained efficiently.Your primary duty as a health and safety officer is to maintain everyone�s health and safety. However, keep in mind that it is the employer�s responsibility to establish this work environment, and it is your responsibility to assist them.Every employee has a right to work in a setting where risks to their health and safety are appropriately managed, and they will be in good physical and mental health. Workers have a responsibility to protect their health and safety as well as the health and safety of others, even though it is the health and safety officer�s role to assist in maintaining these measures. They must always follow all directions and their training and collaborate with everyone they work with, including their employers. They must speak with their health and safety officer immediately if they have any specific questions or concerns about health and safety at work. By taking these steps, you can guarantee that the workplace is always safe and healthy.Your health and safety officer duties may change depending on the setting you choose to work in. For instance, compared to individuals who work in education, healthcare, or an office, a health and safety officer on a construction site will have different duties.Health and Safety as a CareerAccidents do occur, regardless of the field you choose to work in or the workplace environment. As a health and safety officer, you will have the chance to collaborate with staff members to reduce risks and foster a pleasant work environment. In light of this, if you enjoy helping people, working as a health and safety officer could be immensely rewarding.Not only do you have the opportunity to save lives, but you also have the freedom to work in various industries for organisations of all shapes and sizes and travel the globe. You may benefit while fostering a strong culture of health and safety in your company if you have the necessary knowledge and abilities. If so, you must be familiar with the pertinent rules and regulations of the nation where the business is located.For instance, encouraging good health and safety in a school is significant to many individuals, including students, instructors, governors, and parents. A health and safety officer�s responsibility is to serve as the centre of the school�s health and safety management plans.A health and safety officer has a lot of duties to do. All environments can become safer, more productive places to work by promoting employee well-being and controlling workplace risks. Whether you want to work as an internal team member, on your own, or for a more prominent organisation, a health and safety officer is vital. Anyone with the necessary skills and skill set can work effectively as a health and safety officer.
Consequences Of Poor Health & Safety Procedures in a Workplace
There can seem to be too many health and safety standards at times. It may not seem critical at the time, but delaying a legally necessary cleaning programme or skipping a periodic equipment maintenance check might have major repercussions.This essay will show the consequences of dispensing with your health and safety obligations, which should inspire you to prioritise health and safety in your company.Spending the time and money necessary to correct your health and safety culture is crucial because it can devastate your company, customers, and employees. Poor health and safety measures can leads to:Increased Risk of Ill Health and DeathSerious injuries or fatalities may occur due to your failure to implement sufficient health and safety procedures. A work-related illness or injury can affect an employee�s quality of life and keep them out of work for a while, but it can also hurt your business�s productivity, finances, and reputation, all of which can be challenging to repair.Four riders were seriously hurt when the Smiler roller coaster at Alton Towers crashed in the summer of 2015. An HSE investigation revealed no issues with the track, the vehicles, or the system intended to keep them apart while the ride was in operation. Nevertheless, HSE investigators �found the main reason to be a lack of comprehensive, reliable systems for taking safety-critical judgments. When working with passengers on the ride, personnel made several mistakes that the entire system [�] was unable to prevent.Following a guilty plea to violating section 3(1) of the Health and Safety at Work Act, 1974, Merlin Attractions was given a $5 million fine. Many people were hurt in the collision, and two teenagers had to have their legs amputated as a result. All of this was brought on by Merlin�s failure to give health and safety responsibilities more importance.The Smiler incident has served as a reminder that safety is of the utmost importance to the entire industry. Since then, Alton Towers has upgraded their safety systems and made technological changes to the Smiler roller coaster. �It is something we will never forget and it is something we are utterly determined will never be repeated,� said Nick Varney, chief executive of Merlin Entertainments.Loss of ReputationFor a company to prosper, it is essential to have a positive reputation. It may result in more customers and investors, a more positive perception of your company in the community, and more people wanting to join it. However, a weak health and safety culture will harm a company�s reputation.The Deepwater Horizon oil rig exploded in the Gulf of Mexico in 2010, killing eleven people and gravely injuring many more. When it was discovered that hazily written safety regulations caused the explosion, BP came under harsh criticism for the incident. According to the U.S.A. Chemical Safety and Hazard Investigation Board, �Several regulation features are inadequate or lacking.�BP lost about $40 billion as a result of the Deepwater Horizon accident, and their stock price fell.Legal RepercussionsMaking a workplace a safe place for employees is the legal obligation of an employer. If the employers don�t take care of their legal obligations, they could end up paying a lot in legal fees, paying a lot in fines, and even going to jail.A planned arson attack culminated in a fire and explosion at Crofty Point Metals Ltd in Swansea in July 2013. Even though the owner was fully aware that the security and safety procedures needed to be improved, he was nonetheless held accountable. He repeatedly disregarded enforcement notices that advised him to tighten security to stop unauthorised people from entering the site, both to the company and himself. After receiving their notifications, HSE inspectors returned to the facility in December 2016 and discovered open, unattended gates, loose gas cylinders dispersed throughout, and insufficient safety requirements.The business admitted guilt and paid heavy fines for breaking Sections 2 (1) and 3 (1) of the Health & Safety at Work Act, 1974. After entering a plea of guilty to violating Sections 2 (1), 3 (1), and 37 (1) of the Health & Safety at Work Act, 1974, the site owner received a year in prison and a 7-year ban from serving as a director or manager of any company.Decrease in Productivity, Increase in TurnoverIf you don�t value health and safety, your company may experience a decline in productivity and a rise in staff turnover as morale drops. Why should employees be encouraged to put in extra effort if you don�t demonstrate appreciation for them by meeting even the most basic needs? When going to work, everyone should feel secure. If not, they probably will search elsewhere.You should keep your team motivated and keep responsible staff who can work safely and productively by upholding your health and safety obligations.
Safe Lifting Guidelines and Techniques
Manual handling is one of the main factors contributing to occupational accidents and illness in the UK. It was the second-leading cause of work-related ill health, accounting for 30% of instances, and caused 8.9 million lost working days. There were 480,000 total cases, including long-standing ones, of work-related musculoskeletal illnesses in 2019�20, including 152,000 new cases (one of the most frequent repercussions of improper manual handling techniques).Understanding what influences a person�s capacity for safe task performance is essential. These figures show that the effects of inadequate manual handling are too widespread and can seriously impact people�s health. Therefore, you must comprehend proper manual handling, weight restrictions, and handling practices to guard against bodily harm.Businesses in the UK are required by law to safeguard the health and safety of their employees. Therefore, employing safe manual handling practices and abiding by weight restrictions will guarantee that your company complies with the requirements of the pertinent UK legislation and guidance guidelines.Your training in the principles and techniques of safe manual handling will be sufficient thanks to our manual handling training. A variety of our health and safety courses are also available here.This article will comprehensively review the manual handling weight restrictions and recommendations provided by the Health and Safety Executive and outlined in the law (HSE).Manual Handling Weight Limits for LiftingThere are no set restrictions on how much manual handling and lifting can be done at work because it relies on many variables, including the nature of the task and the worker�s unique skills.Employers are required to take adequate action to minimise the risk of injury caused to employees by manual handling activities to the lowest level reasonably possible under the Manual Handling Operations Regulations (MHOR) 1992. Different weight restrictions and techniques will be needed to achieve this depending on the sort of manual handling activity.The hierarchy of measures outlined by the MHOR states that production lines and other forms of automation should always be used before manual handling procedures are avoided. If this is not feasible, the responsibility holder must evaluate the hazards presented by manual handling activities at work and decide how to control them. Perform a risk analysis of the manual handling operations as part of this. Then, to lessen the dangers to people�s health and safety, they must implement the required safety measures.During the risk assessment for manual handling, duty holders must take into account the following 4 important factors:Task � For instance, how much time it will take, how often it will be performed, whether it is repetitive, whether it offers enough time for rest or recovery, and whether it requires twisting, stooping, or reaching upwards. All of these factors may influence how demanding the work is.Individual � Everyone has different physical abilities and limitations depending on various factors, such as age or physical make-up. New or pregnant mothers, persons with impairments, and people returning to work after an injury may all be particularly at risk. Since no two persons are similar, employers must tailor the work and safety procedures to each employee�s talents to ensure that everyone is equally protected from health and safety concerns.Load � It can be challenging for a person to secure a firm grip and maintain control of the weight if it is too large or bulky, challenging to hold, and has a fluctuating centre of gravity (for example, if it contains liquid). The body might be put under extra stress as a result of this.Environment � The task will be more challenging and consequently more physically demanding to do, for instance, if there isn�t enough room in the area for the person managing the weight to move comfortably, if the floor is uneven or has different levels, or if the person can�t see clearly. High workloads, short deadlines, and a lack of control over the task and working methods can all cause psychological reactions that increase the risk for people.TILE, or occasionally LITE, is the name of these four elements. They are crucial when determining safe lifting techniques and weight restrictions for particular manual handling activities. The MHOR and related HSE manual handling advice publications recommend weight restrictions for lifting, carrying, pushing, pulling, and team actions in light of these variables and other guidance.This information must be considered in the context of the particular manual handling activities at your place of employment because there is no one size fits all solution. However, the guidelines are helpful resources for the individual in charge of establishing the essential manual handling restrictions.Safe Lifting WeightsAlthough the MHOR does not specify weight restrictions, the HSE provides some lifting and lowering best practices. Although the HSE claims they employ �broad assumptions or generalisations where, if met, the risk of injury is deemed to be low,� they should not be referred to as �safe limits� because this depends on all the elements involved, as was noted above. Work performed outside these advised ranges is probably more likely to result in an injury.Based on information from the general population, the HSE�s lifting and lowering risk filter specifies overall safe lifting capacities for men and women as follows:This demonstrates that the average man�s safe upper limit for manually handling a load is 25 kg, and the average woman�s is 16 kg.It�s important to remember that this only applies if the person carrying the load can hold it close to their body and at knuckle height. It is no longer safe to manage a 25 kg burden if the load moves across the zones, such as when you lift a box from knuckle height to a shelf at shoulder height. The lower weight must be used if the load is anticipated to move across zones while the task is being completed.The fact that these risk filters only apply to manual handling operations where the load:Simple to hold in both hands.Is working under appropriate conditions.Can be supported using secure lifting and handling techniques with the worker�s body in a stable position.Enables holding against the body.It is not carried more than 10 metres without stopping.Does not impede the person�s ability to walk normally.Does not interfere with the carrier�s vision.Requires neither much below knuckle height nor much over elbow height for the carrier�s hands.without having to be hoisted first, it can be safely put upon the shoulder The filter values can be used up to 20 metres in this circumstance.Certain elements will necessitate a complete evaluation of manual handling activities and possibly differing weight limitations and handling techniques.For instance, if the weights are greater than those in the risk mentioned above, filter if the handling requires twisting, if there is more than one lift every two minutes, if a team is involved, if the weights vary significantly, if the load is challenging to grasp, and if the person is at an elevated risk (e.g. those with disabilities or a recent injury).Safe Lifting Weights and TechniquesDuty holders can assess the most frequent risk elements in lifting and lowering, carrying, and team handling tasks using the HSE Manual Handling Assessment Charts (the MAC tool). It uses a number of visuals and infographics to help illustrate how different elements enhance the amount of risk and how each risk range will demand careful thought on how to preserve people�s health.For instance, determining the weight and frequency of the loads involved in lifting is the first topic covered in this tutorial. It demonstrates how the level of risk rises as lift rate and weight increase.As opposed to lower bands, the risk has increased as tasks move into a new colour band, and more safety controls are likely to be needed.The MAC tool addresses the following manual handling risk areas:Lifting Operations:Load weight/frequency.Vertical lift zones.Postural constraints.Hand distance from the lower back.Floor surface.Torso twisting and sideways bending.Grip on the load.Environmental factors.Carrying Operations:Load weight/frequency.Asymmetrical torso or load.Floor surface.Hand distance from the lower back.Obstacles on the route.Carry distance.Postural constraints.Grip on the load.Environmental factors.Team Handling Operations:�Load weight.Vertical lift zones.Hand distance from the lower back.Grip on the load.Torso twisting and sideways bending.Carry distance.Postural constraints.Communication, coordination, and control.Floor surface.Obstacles on the route.Environmental factors.It will be crucial for your employer to take into account the advice in the MAC tool and the risk zones specified for each location if any of these relate to your line of work