Rated Excellent
on major review sites
Effective Communication skills
Learn the skills to build trust, influence others and to express yourself clearly.
Course providerPowerCall Global Training Ltd
Rated Excellent
on major review sites
Learning Options
Would you like to build stronger, more profitable relationships with clients and colleagues?
Our interactive half-day Effective Communication Skills training workshop fully addresses the fact that the quality and depth of our communication has a direct impact on the strength of our relationships and on our ability to generate positive outcomes!
This course addresses techniques for eliminating common communication obstacles, expressing ourselves confidently and clearly as well as how to employ questioning and listening skills to unearth hidden needs, and gain fullest commitment from others.
Our course seeks to equip attendees with tools for creating strong relationships, conveying the very best impression at all times and for dealing with challenging scenarios. It will also assist attendees to communicate assertively using techniques such as the PROVE model, how to say “no” without damaging relationships, and employing positive body language to support our messages.
Our training style is lively and highly interactive and we use activities to embed key messages, and many have commented favourably on the group facilitation, which creates a forum for attendees to share observations and techniques.
Why not get in touch to discuss your training needs regarding Communication Skills
“Anthony knows what he is talking about - clearly experienced in sales and communication. Adapted the course for our benefit, was friendly and made the Workshop very engaging. I will be implementing much of what I have learned.”
Kirstie Duthie, Account Manager, Bayfield Training
“Good on trust and rapport. Super attitude to life and this shines through. Will definitely recommend. Thank you so much for our training.”
Tara Ward, Customer Service Manager, Stinkyink
No Booking fee
We provide our services without any additional charges.
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Frequently Asked Questions
This course is ideal for all those who are seeking new careers in sales and marketing roles.
This course is suitable for all those seeking to improve their communication skills with colleagues and clients alike, whether in a sales or marketing role, or in a more internally facing role.
The course lasts 3.5 hours, with a comfort break of 15 minutes, in the middle.
Half-day public courses start at 9:30am GMT and end at 1pm GMT. Timing of one-to-one sessions and on-site workshops depend on the preferences of the client.
If you sadly can no longer attend, we will transfer your bookings and any payments to an agreed alternative date free of charge. If you would like to cancel entirely, a full refund will be provided if you inform us more than 7 days prior to the booked date.
We operate all over the world, and have delivered courses in 6 continents.
For one-to-one sessions, or for on-site training for teams we will tailor the content as required.
The style of the training is highly interactive and engaging. Attendees will walk away with actionable learning points.
Yes all attendees on our courses will receive Certificates of Attendance issued by the PowerCall Training Academy
This course is delivered by our most senior trainer, Anthony Maddalena, who worked for many years as a global sales director.