Effective Communication skills

Would you like to build stronger, more profitable relationships with clients and colleagues?

Our interactive half-day Effective Communication Skills training workshop fully addresses the fact that the quality and depth of our communication has a direct impact on the strength of our relationships and on our ability to generate positive outcomes!

This course addresses techniques for eliminating common communication obstacles, expressing ourselves confidently and clearly as well as how to employ questioning and listening skills to unearth hidden needs, and gain fullest commitment from others.

Our course seeks to equip attendees with tools for creating strong relationships, conveying the very best impression at all times and for dealing with challenging scenarios. It will also assist attendees to communicate assertively using techniques such as the PROVE model, how to say “no” without damaging relationships, and employing positive body language to support our messages.

Our training style is lively and highly interactive and we use activities to embed key messages, and many have commented favourably on the group facilitation, which creates a forum for attendees to share observations and techniques.

Why not get in touch to discuss your training needs regarding Communication Skills

“Anthony knows what he is talking about - clearly experienced in sales and communication. Adapted the course for our benefit, was friendly and made the Workshop very engaging. I will be implementing much of what I have learned.”

Kirstie Duthie, Account Manager, Bayfield Training

“Good on trust and rapport. Super attitude to life and this shines through. Will definitely recommend. Thank you so much for our training.”

Tara Ward, Customer Service Manager, Stinkyink