Account Management Skills

Do you wish you had tried-and-tested tools for growing your accounts in the most profitable, time effective manner? If so, this one-day workshop will equip you with everything you need to prioritise your accounts, avoid common pitfalls, and to put together a winning account management strategy to help you get ahead. 

Our interactive workshop covers how to use different tools such as the Quality Index to grade our penetration within accounts, and to highlight our next required actions in order to effectively grow them.

We will also address the key skills required by an Account Manager, how to tailor our communication approach to meet the different needs of our customers, as well as putting together an influencing strategy. By the end of the course you will walk away with a fully completed Account Plan to assist you to grow a key account.

Our workshop is available as a public workshop (held through the year in our City of London training facilities), on-site for teams, and virtually for one-to-one sessions.

Why not get in touch to discuss your account management skills training needs?

Testimonials:

“Understanding what my goals and objectives should be as an account manager was useful, as were the account planning tools. Persuasion and communication styles sections were very interesting.”

Allie Kelly, Senior Account Executive, Automation Consultants

“Facilitator was helpful and everything was explained well. I feel all the topics were discussed thoroughly and was given plenty of time to share my thoughts! All amazing! Thank you.”

Chardae Yates, Operations Assistant, Total Negotiation Group