March 27, 2023
Read time : 04 mins
Managing a crowd and spectators can be demanding and time-consuming. A single incident can swiftly turn a crowd that initially appears calm into turmoil. Event stewards must ensure that they are ready to handle it. Because crowds can be so unpredictable, it needs to be carefully managed.
This management is your responsibility as the event steward. Whether it’s a sporting event, music festival, or fair, event stewards have a legal responsibility to protect the audiences’ safety as much as is reasonably practical. Depending on the scope of the event, event stewards may be able to assign some tasks related to crowd control to staff members or outside vendors. Still, as an event steward, you are ultimately responsible for maintaining public safety.
Event Organisers should consider crowd safety even before selecting a location for their event. In selecting the safest, most suitable venue for your event, take into account the following aspects in the early phases of planning:
1. Expected Turnout
Forecast the number of attendees you expect by considering variables like advance ticket sales, attendance at past events, and the proposed level of exposure. Always be prepared to host more guests than you had planned.
2. Types of Visitors
When making planning choices, consider the expected demographics of the spectators. For instance, will the majority of the audience be older folks who could require specific accommodations?
3. Transportation System
Analyse the transportation system in the vicinity of the chosen venue to see if it can accommodate the anticipated number of spectators.
4. Venue Suitability
Take note of the venue’s maximum capacity and compare it to that number to see if your event can accommodate it. Are there adequate restrooms, first aid stations, entrances, and exits?
5. Excess Spectators
Create a plan of action for handling a packed venue to prevent a catastrophe. Avoid being taken by surprise by an unanticipatedly large and possibly tense crowd.
6. Previous Information
Utilise your understanding of prior occurrences by drawing lessons from them. Consider adding extra security for a gathering with a history of the disorder.
Long before the event itself, crowd and spectator safety should be managed. Event stewards can reduce the risks, the earlier they plan and identify them. Avoid planning just general event preparation and then thinking about crowd and spectator safety management; instead, plan them simultaneously.
Once a location has been selected, thoroughly consider the objectives of the event and look for any potential risks that could endanger the staff, volunteers, attendees, or the general public.
According to UK legislation, you must do a risk assessment to determine what safety measures you should take. You can obtain comprehensive instructions on conducting a risk assessment by enrolling in a stewarding course.
There are too many crowd safety issues for event planners to cover here fully. Instead, use the following example of a crowd-specific risk to begin identifying potential risks for your event:
To ensure an event’s success and become an event steward, enrol in a Spectator Safety course as soon as feasible. Our stewarding course is taught by experienced instructors who have a wealth of information and tools to teach you about monitoring spectators and dealing with crowd problems.